It’s important to start your registration, and undertake each subsequent step, as soon as you're invited to do so. You will receive an email for each of the steps as you become eligible to complete them, so please make sure to check your emails regularly.
Registration involves a series of steps, including:
You will also be asked to agree to the University’s Terms and Conditions.
Depending on your circumstances, you may not need to undertake all of these steps. However, you will receive an email for each step that is applicable to you, so please make sure to check your emails regularly. It’s important to undertake each step as soon as you're invited to do so.
We recommend that you use a computer rather than a mobile device to complete the registration process, and to use Google Chrome as a browser. However, if you have no choice but to use a mobile device, the process should work with both Android and iOS operating systems.
As part of your registration, you will need to upload a number of photos. This will include some or all of the following:
We can accept photos taken with a smartphone; however, in the case of your documents, we need a photograph of your original documents, rather than a photograph of a photograph.
Most of the steps require the University to check the items that you have uploaded. When we say to allow a certain number of ‘working days’ for this to happen, we mean Monday to Friday inclusive (excluding bank holidays).
Please note: this guidance relates to courses starting before September 2022. A new registration process is being implemented for courses starting September 2022 or later.
The University needs a photo of a valid form of identification to confirm your identity and immigration status. This can be:
If you have none of the above, please contact email@example.com.
Once we are ready for you to upload your ID to MyRecord, you will receive an email to the email address associated with your application. To log into MyRecord, use the following:
In MyRecord, click on the 'Application(s)' tab, and then the red 'Documents' tile. This is where you will upload a photo of your chosen ID document(s).
You will find further information in MyRecord on acceptable photo sizes and formats. When you have selected and uploaded your chosen photo(s), close the upload window and click the ‘Next’ ‘button to return to the ‘Documents’ tile. If you have successfully completed the upload, the tile will now be blue.
You will receive an email within two working days to confirm whether your photo has been approved or there is an issue. If there is an issue, we will work with you to resolve it as soon as possible so you can continue with your registration.
The University may also need to see photos of some of your original qualifications. If we do, these too will be listed within the ‘Documents’ tile in MyRecord, and you will receive a separate email guiding you through this process.
Please note you may not need to upload every previous qualification you hold, however we will need to check those qualifications that your course offer depends on. If you are in doubt about what you need to upload, please check the Courses section of our website for entry qualifications.
If you click on the ‘Add qualification’ button to upload a new qualification, but the ‘Qualification’ drop-down list doesn’t include the exact one you want, just select ‘OTHER – Any other qualification not yet specified’.
Once you have submitted photographic evidence of your qualifications, you will receive an email within two working days to confirm whether or not it has been approved. If there is an issue, we will work with you to resolve it as soon as possible so you can continue with your registration.
If you are a non-British passport holder, you may be asked, by email, to book a slot to present your qualifications documents in person when you arrive.
Once we have everything we need in terms of your ID and qualifications, we will start preparing your computing account.
If you are new to Canterbury Christ Church University and don’t yet have a computing account, you will receive an email within the next two working days from firstname.lastname@example.org. This will tell you your username plus a temporary password for your student email account, along with instructions for:
You will not be able to move onto the next step in the registration process until you have set up your computing account. Also, all university-related email correspondence will be sent to your university email address, including details of your course’s Welcome Week, so it’s important that you set up your email account as soon as possible and start checking it regularly.
Please note: if you are currently, or have previously, studied at Canterbury Christ Church University, your username and password for your computing account will remain the same, so you can bypass this step.
Once you have a Christ Church computing account, you can sign in to Your Services to Confirm Your Details. This will ensure the information we hold for you, including payment information, is correct.
The sorts of thing we ask you to confirm at this stage include:
We ask these questions to help us understand the experiences of as many of our students as possible, and to enable us to meet our statutory reporting requirements. All information you supply will be treated entirely confidentially.
Also, as part of Confirming Your Details, self-funding students will be invited to set up their payment arrangements, and those being sponsored can provide details of their sponsor e.g. your employer.
Once you have finished Confirming Your Details, you are just one step away from completing your registration! Where applicable your Course Team will now start preparing your individual student timetable which will be available within 15 working days.
Additional information for EU students: We are pleased to confirm that you are eligible for the CCCU EEA National Transition Scholarship for the duration of your course. Please the email inviting you to Confirm Your Details for further information about your tuition fees and making payment as part of the online registration process.
The final thing that you must do to complete your registration, whether you are studying with us in Canterbury, Medway or Tunbridge Wells or with one of our partners, is upload a colour photo for your student record.
This will also be used for your student smartcard if you are eligible for one.
To upload your photo, go to Your Services and select the ‘Get Your Smartcard’ tile . Even if you aren't eligible for a smartcard, this is where you need to upload your photo.
Your photo needs to meet certain criteria (similar to passport photos), so please make sure it is:
Once you have submitted your photo, you will still be able to see the ‘Get Your Smartcard’ Tile until we have checked and approved your photo. Don’t worry that you can continue to see the Tile; if there’s an issue with your photo we will let you know in order that you can complete your registration.
You will receive an email within two working days of confirming your details, to confirm that you have successfully completed registration.
If you are eligible to receive a smartcard, this email will also include a link to an online postal request form. Your smartcard is your personal University student ID, and allows you to access a range of key services from registering your attendance on campus to accessing the library and much more. Smartcards are being posted to all new students (except where this is not applicable to the course, in which case you will receive your smartcard at an in-person event), so please complete the postal request form as soon as you receive the email.
Please note that if you are studying at Global Banking School (GBS) or the London School of Commerce (LSC), you do not need a student smartcard.
Once you have completed all these steps, you will be a fully registered student of Canterbury Christ Church University. You will receive an email to your University email address as confirmation.
Once fully registered, you may also be eligible to access a Council Tax exemption certificate; please see here for further details.
Congratulations on completing your registration, we can't wait to meet you!
If you are entitled to an Undergraduate maintenance loan or a Postgraduate Masters or Doctoral loan and you are fully registered before the start of your course, you will receive your first payment on the scheduled instalment date as per your Financial Notification from Student Finance. This is usually the start date of your course.
If, however, you register close to or after your course start date your loan will be paid within 7 working days.
If you do not receive your finance after these timeframes, please contact the i-zone.
Please ensure that you use exactly the same name to apply to the University as you do to apply to Student Finance. Any difference between the names used could cause delays in the processing of your payment.