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Chat with the i-zone

The i-zone is your student information help desk - if we do not know the answer to your question, we will know who to ask.

Christmas Opening Times

The i-zone will be open 22, 27, 28, 29 and 30 December at Augustine House and via email from 11:00am until 4.00pm.

Find out how we are supporting you over Christmas. 


The experienced and dedicated team provides quality information and advice on the process and procedures that support your student life. 

We answer around 80% of all the queries we get. If we can’t answer your query directly, we liaise with the other University departments to ensure your enquiry is answered by the right team.

We understand that the transition into University life is important and we’re here to help you every step of the way from before you start right up until your graduation. 

i-zone FAQS

Did you know that your question may be answered by one of the i-zone FAQS?

We have a regularly updated database of the most common questions asked by students, and this is a great place to start if you have an enquiry. 

How to contact us

Opening Times

Augustine House, Canterbury

Monday to Fridays, 9am-7pm

Saturdays, 11am - 5pm (face-to-face and emails)

Verena Holmes, Canterbury

Term Times only

Monday to Fridays, 9am-5pm

Cathedral Court, Medway

Term Times only

Monday to Fridays, 9am-4.30pm


Ask the i-zone...

Augustine House
Augustine House & Hall, Rhodaus Town, Canterbury CT1 2YA
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