We provide all the IT facilities you need throughout your time at University.

Whether you want to work on a campus computer, print your documents, or require IT support, we are here to help.


Augustine House, Canterbury

For student IT support in Augustine House, please visit the i-zone desk in the Atrium (ground floor) or contact the i-zone by email or phone.

Please note that the i-zone cannot support IT enquiries from staff, including Classroom Assistance and Event Support.

IT Service Desk in Lg44a, Canterbury campus

Lg44a is on the ground floor of the Laud building on the main North Holmes Road campus, near the Touchdown Café. Click here to find us on the Campus Map.

Standard opening hours:

  • Monday to Thursday: 8:45am – 5:30pm
  • Friday: 8:45am – 5pm
  • Saturday & Sunday: CLOSED

Please note: the IT Service Desk is closed every Wednesday between 3pm – 4pm for our weekly team meeting.

We make every effort to provide a staffed presence at our drop-in desk but reserve the right to close the desk in response to unforeseen circumstances, or to temporarily leave the desk to assist customers nearby. Thank you for your patience.

Monday 27 May 2024 - Spring Bank Holiday

The IT Service Desk will be closed all day on Monday 27 May 2024. We will reopen on 28 May at 8:45am and resume our standard opening hours.

Monday 26 August 2024 - Summer Bank Holiday

The IT Service Desk will be closed all day on Monday 26 August 2024. We will reopen on 27 August at 8:45am and resume our standard hours opening hours.

Medway campus, Chatham Maritime

If you need IT support at our Medway campus, please visit the i-zone desk – you can find it in the Cathedral Court building foyer (CCg01). The team will be able to offer basic IT support or refer you to our Medway IT Campus Support Team. Please find the i-zone opening hours on this webpage.

If you are in the Drill Hall Library, the support there is provided by the IT Services Helpdesk. For more information, please go to their webpages.

Salomons Institute, Tunbridge Wells

A member of the IT Campus Support team is available on Thursdays on a drop-in basis between 10am - 4pm in the Library (third floor).

Find a campus computer

Whether you want to catch up on some work in between lectures on campus, get a head start on your next assignment or tune in to your latest online session, (remembering to use headphones!) then there is a study space for you on campus with the latest technology. Find a computer here.


For your short-term needs we also have small, lightweight laptops, called iBorrows, which have the same software as University PCs. For more information on the i-Borrows and where to find them visit our i-Borrow webpage.

Staying safe online

Canterbury Christ Church University is committed to providing a safe, harassment-free digital environment for everyone.

  • Keep your online information safe
  • Make sure your password is secure
  • Look out for phishing emails or text
  • Protect your digital footprint

Social Media Guidelines

There are many benefits of using social media well. However, it can also come with risks so it is important you know how to protect yourself. 

  • Use privacy settings and protect your account
  • Think before you post
  • Follow the social media platform rules
  • Respect others

Back to

In this section

How to find us