You need to complete your registration in order to officially become a Canterbury Christ Church University student and start your studies.
It’s important to complete your registration so you can start your course, be granted access to your online services and to release your student loan or bursary (if you’re entitled to one).
Registration generally opens between three to six weeks before your course is due to start. You will only be able to register after you have met the conditions of your offer and received an email from the university inviting you to do so. Therefore please make sure to check your emails regularly.
Registration involves a series of steps, including:
You will also be asked to agree to the University’s Terms and Conditions.
We recommend that you use a computer rather than a mobile device to complete the registration process, and to use Google Chrome as a browser. However, if you must use a mobile device the process should work with both Android and iOS operating systems.
Please see the infographic below for an overview of the steps to becoming a fully registered student, or click here for more detailed guidance about each step in the registration process.
Depending on your circumstances, you may not need to undertake every step in the registration process. However, you will receive an email for each step that is applicable to you, so please make sure to check your emails regularly. It’s important to undertake each step as soon as you're invited to do so, for two key reasons.
You may notice that it continues to say 'awaiting confirmation' on your Student Finance England portal, even after you have completed registration. This is perfectly normal as it usually takes 24-48 hours for your status to be updated once we have confirmed your registration to Student Finance England.
If, however, you do not receive your maintenance loan at the expected time, please contact i-zone who will check with our Finance team on your behalf.
Once you have confirmed your details and uploaded your photo, we will check your student record to ensure everything is in place for you to be fully registered. You will receive confirmation that you have completed registration via an email to your University email address.
For eligible students, this email will also invite you to complete the smartcard postal request form. Your smartcard (your personal University Student ID) will allow you to access a range of key services, from registering your attendance on campus to accessing the library and much more. Smartcards are being posted to all eligible new students, except where this is not applicable to the course, in which case you will receive your smartcard at an in-person event. (Please note that if you are studying at Global Banking School or the London School of Commerce, you do not need a student smartcard.)
Once you are fully registered, you may also be eligible to access a Council Tax exemption certificate; please see here for further details.
The arrangements set out in these Terms and Conditions apply to all students registered with us. They define the basis of the contractual agreement between you as the student and us as the University.
It’s important you read the Terms and Conditions so you understand the rules, regulations, policies, and procedures that are in place to help ensure all students are treated fairly. You’ll be asked to agree to these as part of your registration.
Make sure you explore your Welcome Hub
There are lots of things that you can do before you arrive and in your first few weeks to ensure that you get a good start at university and make the most of your student experience.
Make your arrival the best it can be!