You need to complete your registration in order to officially become a Canterbury Christ Church University student and start your studies.
Once you are registered, you'll get access to the online services you need for your studies (plus a student smartcard for most students) and be eligible to receive your student loan or bursary (if you’re entitled to one).
Your course team can also start to make firm plans for your arrival, such as setting you up on Blackboard, the university’s Virtual Learning Environment and preparing your individual student timetable (where applicable).
Registration generally opens between 6 to 7 weeks before the course start date. To be eligible to register, you must have:
When we are ready for you to register, you’ll receive two emails within 24 hours of one another. These emails will both be sent to the personal email address that you supplied as part of your application.
Email 1 will have this subject line:
This email includes instructions for logging into MyRecord, where you will need to provide us with further information about you and your history, plus confirmation of your identity.
Email 2 will have this subject line:
This email tells you how to set up your student email account and username which you'll need to log in to your online services once you have registered.
The online registration process includes a number of tasks such as:
When logging in to MyRecord to register, you must use the 'Applicant Login' option. (Once you have a Canterbury Christ Church University computing account and username, you'll also be able to access MyRecord using the 'Student and Staff Login'.)
When using the Applicant Login:
Your online registration is tailored to you, so you’ll only be asked to carry out tasks that are relevant to you and your course.
Once you have worked your way through each section of the online registration form and supplied everything we have asked for, we will check the information you have provided - normally within 5 working days - and email you to confirm your updated registration status. This will be either:
If all our checks are complete and there’s nothing else we need from you, you’ll receive an email to confirm you are fully registered. This means everything is set for you to:
Once you are either fully or temporarily registered, you can get a variety of letters to prove you are a Canterbury Christ Church University student by clicking on the 'My Letters' tab in MyRecord. This includes:
If you are registered but can't see the 'My Letters' tab in MyRecord, you may need to click the '+' to reveal any additional hidden tabs along the top menu.
If you are on a Student Route visa, or are an EU student with Pre-Settled or Settled status, you must attend an in-person appointment with our Compliance team so we can verify your identity and qualifications once you arrive in the UK. You must do this within two weeks of your arrival. Look out for the email from the Compliance Team about these ID verification drop-in sessions with further details.
At this appointment, you must present your original, hard copy qualification documents and identity and immigration documents as applicable. This is in addition to completing your online registration.
What to bring to your ID verification appointment (Student Route students)
Once your documents have been approved, your status will be updated to fully registered (if there is nothing else we need from you) or temporary registered (if you have any outstanding clearance checks). In the meantime, you are still able to:
However, until we have verified your identity and updated your registration status, you will be unable to:
Document Check Dates
Dates
If you are entitled to an Undergraduate maintenance loan or a Postgraduate Masters or Doctoral loan, then as long as you are fully or temporarily registered up to 7 working days before the start of your course, you will receive your first payment on the scheduled instalment date as per your Financial Notification from the Student Loans Company. This is usually the start date of your course. (Once you've registered, you can check your start date in MyRecord under 'Your Course Details'; in most cases, it's also listed in your Course Essentials.)
If, however, you register close to or after your course start date your loan will be paid within 7 working days.
You may notice that it continues to say 'awaiting confirmation' on your Student Finance England portal, even after you have completed registration. This is perfectly normal as it usually takes 24-48 hours for your status to be updated once we have confirmed your registration.
If you do not receive your finance after these timeframes, please contact the i-zone.
Find out more about funding and finance.
Once you are fully or temporarily registered, you are eligible for your student smartcard (some exceptions apply). This gives you access to a range of student services and is also your university student ID card. Find out more, including arrangements for getting your smartcard.
The arrangements set out in our Terms and Conditions of Student Registration apply to all students registered with us. They define the basis of the contractual agreement between you as the student and us as the University.
You’ll be asked to agree to these as part of online registration. It’s important you read them carefully so you understand the rules, regulations, policies, and procedures that are in place to help ensure all students are treated fairly.
It's important to create your computing account as soon as you can, so you're all set to use your online services when your course begins. Also, once you are fully registered, all university-related email correspondence will be sent to your university email address.
To create your computing account, you will need access to a computer plus a smartphone or tablet to create your account.
By setting up your University computing account you are accepting our IT terms of use.
Registering online is quick and easy and the best way to ensure your student finance arrives in time. Please remember if you have any questions or issues with registering you can contact the i-zone Team via telephone, email and at their desks at Canterbury and Medway Campus.
In addition, the Arrival Support Hub is open 10am – 4pm in Augustine House for Registration queries, Admission document checks, Fees and Finance questions and Smartcard Collection (if you have received a confirmation email).