To officially become a Canterbury Christ Church University student and begin your course, you must complete your registration.
- Receive your student loan or bursary (if you’re entitled to one).
- Access key online services.
- Collect your Student ID Card and register your attendance.
Please note that your offer will be withdrawn if you do not complete all steps of the registration process and become fully registered.
Important information for students at our partner institutions
Registering with your Partner Institution does NOT mean you are registered with Canterbury Christ Church University.
You MUST still complete the Canterbury Christ Church University online registration process when required. If you do not register when requested, this can have implications on your fees payments.
When can I register?
Registration generally opens several weeks before the course start date. You can only register once you have received an email titled: "Invitation to online registration". You will not be able to register earlier, so please check your emails regularly.
This will happen once you have:
- Accepted an unconditional offer in MyRecord
- Started the Disclosure and Barring Service process (if you will be working with young or vulnerable people as part of your course).
- Completed the online occupational health questionnaire (if you will be studying an Education, Health, Social Care subject, or Sport Therapy & Rehabilitation course).
- Completed your immigration tasks in MyRecord if you are on a Student Route Visa.
Top Tips
If you think you are eligible to register but have not yet received an email.
- If any of the tiles within the 'Application(s)' area in MyRecord are red, this means there is something you must do to be eligible to register.
- Emails about the registration process will be sent to the personal email address that we have for you in MyRecord, so please check that this is up-to-date.
- In MyRecord, you can find copies of the emails we've sent to you during the admissions process by clicking on the 'Communications' tile.
How to register?
Step 1: Online Registration
You’ll need to complete your online registration through MyRecord.
When logging in to MyRecord to register, you need to use the 'Applicant Login' option:
- Your applicant username is your Student ID (you will find this at the top of the email inviting you to register) or the email address you used for your application.
- Your password is the password you chose yourself if you’ve used MyRecord already. If this is the first time you have used MyRecord, or you can't remember your password, just click on the 'Forgotten your password?' button to get it re-set. If you have tried 'forgotten password' on applicant login and are still having issues logging in, please email applicantservices@canterbury.ac.uk.
As part of the online registration, you’ll be asked to:
- Confirm your course of study.
- Check and update personal details.
- Upload documents to confirm your identity and qualifications (e.g. GCSEs, if required. Failure to show proof of qualifications will mean that you have not satisfied the conditions of your offer.)
- Upload a photo for your Student ID Card (where applicable) and
- Agree to the University’s terms and conditions.
Your online registration is tailored to you, so you’ll only be asked to carry out tasks that are relevant to you and your course. Check out our step-by-step registration guide.
Conditionally registered
Once you have completed your online registration, you will be conditionally registered. While you are conditionally registered, you can:
- Start your course.
- Access your online services once you have created your Canterbury Christ Church University computing account.
- Receive your student loan or bursary if you’re entitled to one. (This excludes students who are eligible for Health or Teacher training bursaries, who must be fully registered before they can receive their funding.).
Step 2: Complete Registration
To complete your registration, you must
Complete any outstanding checks or clearances as soon as possible
If you do not complete the necessary clearance, there may be some aspects of your course with which you will be unable to engage (e.g. placement activity).
Attend an in-person document check If you are under the Student Route or non-UK nationals
As an international student, you will need to attend an in-person document check with our Admissions Team.
Collect your Student ID Card
Your Student ID Card is important as this is what you use to tap into all your teaching activities and register your attendance.
The vast majority of students will be invited by email to collect their Student ID Card from campus during Welcome Week. If you are invited to collect your Student ID Card on campus, it is essential that you attend this face-to-face activity in order to complete the registration process.
International students will be eligible to receive their Student ID Card once they have had their in-person document check with the Admissions team.
Students who are studying at a partner institution will have their cards posted. There are the following exceptions (whose students do not get a CCCU Student ID Card): Global Banking School (GBS), London School of Commerce (LSC), Elizabeth School of London (ESL), UK Management College (UKMC), Stratford College
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You must complete your registration within the first three weeks of teaching; otherwise, you may be withdrawn from your course.
What happens next?
If you're entitled to an Undergraduate Maintenance Loan, a Postgraduate Master's Loan, or a Doctoral Loan, you’ll receive your first payment on the scheduled instalment date (as shown on your Financial Notification from the Student Loans Company) — usually the start date of your course — as long as you are fully or conditionally registered at least seven working days before your course begins.
You can check your course start date in MyRecord under 'Your Course Details' or ; in your Course Essentials.
Please note:
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If you register as soon as you are eligible, this will not mean you receive your payment earlier.
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If you register close to or after your course start date, your loan will be paid within seven working days of your registration.
It is normal for your Student Finance England portal to still show ‘awaiting confirmation’ shortly after you register. This status typically updates within 24–48 hours after we confirm your registration.
If you do not receive your finance after these timeframes, please check that you used exactly the same name to apply to the University as you did to apply to Student Finance. Any difference between the names used could cause delays in the processing of your payment. For any other queries, contact the Student Zone.
Once you are fully or conditionally registered, you can download a range of official letters to prove your student status at Canterbury Christ Church University by clicking on the ‘My Letters’ tab in MyRecord.
If you’re an international student, you will only be able to request these letters after completing your in-person document checks and registration.
Letters available include:
- A letter that can be used to request a Council Tax discount with the local Council if you’re eligible, i.e. you are studying full-time. Households where everyone is a full-time student do not have to pay Council Tax. You’ll get a Council Tax bill if there’s someone in your household who’s not a full-time student, but your household might qualify for a discount.
- A letter to set up a student bank account.
- For international students, a status letter to show to employers alongside your BRP when seeking work.
If you are registered but can't see the 'My Letters' tab in MyRecord, you may need to click the '+' to reveal any additional hidden tabs along the top menu.
It's important to create your computing account as soon as you can, so you're all set to use your online services when your course begins, including your individual timetable, email account and Blackboard. Also, once you are fully registered, all university-related email correspondence will be sent to your university email address.
To create your computing account, you will need access to a computer plus a smartphone or tablet to create your account.
- If you have not studied with us recently, you will receive an email titled 'Create your Canterbury Christ Church University computing account' to your personal email address within 24 hours of the 'Invitation to online registration' email'. The email will give you your student username plus a temporary password which you'll need to re-set.
- If you’ve studied with us in the recent past, and you don’t receive the ‘Create your Canterbury Christ University computing account’ email, this means you’ve retained your previous computing account and username. To check, try accessing your email inbox in 24 hours’ time. Find out how to recover an existing password or unlock your account if you need to do so. If you can’t remember your previous username, please contact the Student Zone with your Student ID number so that they can check your account.
By setting up your University computing account you are accepting our IT terms of use.
Terms and conditions of student registration
The arrangements set out in our Terms and Conditions of Student Registration apply to all students registered with us. They define the basis of the contractual agreement between you as the student and us as the University.
You’ll be asked to agree to these as part of online registration. It’s important you read them carefully so you understand the rules, regulations, policies, and procedures that are in place to help ensure all students are treated fairly.
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