Student feedback is used to inform decisions made at all levels of the University.

Each year, your views inform hundreds of decisions made across the University. This isn’t just true of what we teach and how we teach it, but everything that we do – from learning resources to IT provision, to the support on offer to help you succeed and the spaces in which you study and socialise.

Here are just some of the ways in which we've heard you and responded to your feedback during 2022. 


NSS Results 2022

We are delighted that our National Student Survey results for 2022 showed that the overall satisfaction for final year undergraduates increased by five percentage points to 70% in 2022 and we are ensuring that we listen to your feedback, so we can continue to improve your student experience in the next academic year.

  • We’ve launched our Library webpages, based on student feedback, to help you find the library-related information you need in one place. LibrarySearch is now embedded into the library landing page, enabling you to search for the resources you are looking for straight away. Key Links give you quick access to the most popular webpages such as borrowing and collections, with easy access to the the opening times for the libraries at each campus.
  • To help you find library resources in your subject area, we’ve revamped our subject guides. Read yours today.
  • We increased the number of modules available on the Learning Skills Hub to support your academic development throughout university and now beyond with the addition of a life after university.
  • You let us know you really value e-books and wanted us to provide more. We’ve invested heavily in e-books and now have over 140,000 core titles and have over 250,000 titles available in total. 
  • You now have access to the multi-disciplinary database Cambridge Core which operates on a you read, we buy basis. If you read an e-book on Cambridge Core, it lets us know we need to add it to our collection.
  • We’ve streamlined the suggest an e-book service, shortening the form so it's quicker and easier for you to fill in. Last year we processed nearly 500 student-led suggest an e-book requests.
  • You asked for the StressLess zone to be available all year round so we’ve introduced the Stressless corner - a comfy little nook on the 2nd floor atrium where you’ll have access to a selection of StressLess resources all year round. It still expands to the full StressLess zone throughout the 24/7 opening periods. Keep up to date with StressLess events on the library blog.
  • Drill Hall Library has hosted a range of drop-ins throughout the year to support students at the Medway campus. Topics have included maths and stats and academic and library skills, as well as  peer-to-peer support for Microsoft 365 apps and Panopto from digital champions.
  • We’ve been working closely with the School of Teacher Education to revitalise Curriculum Resources. Not only have we had the opportunity to make the collection more relevant, but also invested in an exciting range of brand-new resources. You can get a flavour of the new resources on the library blog.
  • We’ve worked with the Sustainability team to introduce a new sustainability collection, reflecting sustainability-related interests across all Faculties and Schools. The collection supports students undertaking the growing number of modules and programmes with an explicit sustainability focus. The collection is held on the 2nd floor of Augustine House in the atrium space. You can discover the collection by searching through LibrarySearch like any other item, alternatively you can browse all titles in the collection.
  • You can now get a free premium Mentimeter account to make your presentations more interactive and engaging.
  • We’ve helped more students across all subject areas acquire Microsoft certification. Further workshops to develop your IT skills are coming from January 2023.
  • 500 student computers across the different CCCU campuses were upgraded or replaced during the summer break.
  • MyRecord has replaced Your Services for some key university processes. This means we can provide you with more tailored information about your studies; for example, by adding your course code to MyRecord, we’ve made it easier for you to look up your course’s timetable in UniTimetables.
  • All-new high-performance Wi-Fi has been deployed in Petros Court accommodation.
  • Our new partnership with Spectrum.Life means you can access free, immediate wellbeing support from qualified professions, day or night - on the App, by text or by telephone .
  • New social opportunities like Creative Connections have been introduced alongside old favourites like Chooseday Chill and dog-walking.
  • The Powell building has become the location for a new series of weekly Wednesday weekly events to help you relax and unwind.
  • The Mental Wellbeing team has worked with the Library to identify a range of books to help you manage your health and wellbeing through helpful reading.
  • Because not everyone has time for dedicated workouts and gym classes, we launched the ‘Moves’ App to help you be more active in your everyday life and earn rewards for doing so.
  • New fitness classes offered by Christ Church Sport & Active Health include Boogie Bounce and Krav Maga, alongside long-time favourites like Yoga and Pilates.
  • By extending our range of virtual and in-person job fairs, we’ve been able to introduce you to more leading employers to support your future career.
  • The GradForce programme has expanded to secure exclusive graduate roles for CCCU students with local small to medium sized businesses, and helped many other students find graduate roles in the region. The programme recommences in February 2023 and final year students can apply now.
  • We hosted Launch into Business, a week of workshops and 1:1 mentoring to help you understand the entrepreneurial journey, and awarded £10k to support 5 new student-run businesses.
  • Our How to Make Money workshops will continue into Semester 2. Book your place now if you are thinking of freelancing or turning your hobby into a side hustle.
  • Our range of careers workshops will be extended from January 2023 to include some online during the evenings, to help fit around your other commitments like childcare and work.
  • You can now book both in-person and virtual careers guidance appointments with our careers advisors. 
  • Applications for career development bursaries were invited even earlier this year. If you have spotted a career development opportunity but are finding it financially difficult to commit, join the students who have applied to the career development bursaries since September.
  • We partnered with the Ingenuity programme to help you turn your ideas for change into a business that creates impact – with a focus on inclusive communities, mental health and climate change.
  • New learning spaces for 2022/23 include a new virtual reality environment and additional health simulation suite, both in Anselm (Ag59 and Ag54).
  • Rowan Williams in Medway has a new parent and baby room (RWs52) to help meet families’ needs.
  • In Salomon's Centre, a new teaching space on the Lucy Fildes building’s 3rd floor is helping to better accommodate larger student cohorts.
  • We’ve upgraded audio-visual equipment across the Canterbury campus, including six new portable touch screen display screens installed at Augustine House.
  • New vending machines have been installed in Verena Holmes to help meet demand.
  • To help you find your way around the Canterbury campus, we’ve introduced new signage and ‘You are here’ boards.
  • As part of the Wilder Campus project, the courtyard garden in Erasmus and the gardens that reach onto the roofs above it have been redeveloped as spaces for biodiversity, community and relaxation.
  • Over 400 native saplings were planted by students and staff in the upper bank alongside Verena Holmes, as part of the celebrations for Her Majesty the Queen's Platinum Jubilee.
  • New external seating at Verena Holmes, including accessible tables, allows more students to stop, enjoy the view and catch some sun!
  • Working with the Students’ Union, we’ve developed a cost of living hub where you can access financial advice and support, get help with making and saving money and finding out how we can come together as a community.
  • Together, we've re-opened Café 41 as a warm space where you can come weekdays with friends to grab a free hot drink or soup, and relax, work or study. 
  • To ensure you have access to nutritious, healthy food at affordable prices, Catering’s helping hand menu includes classic and healthy lunch dishes costing £3 or less.
  • New opportunities for making or saving money including Careers And Enterprise’s How To Make Money workshops and the student job fair
  • We’ve partnered with the 10,000 Black Interns programme and 10,000 Able Interns to help our Black and Mixed Ethnic students and students with a disability access to paid internships across a wide range of industries.
  • We were honoured to sponsor both Pride Canterbury and the very first Medway pride.
  • As part of our Diamond Jubilee celebrations, we put on dozens of free events throughout the year - from launch event Light Up The Night, to sporting events, plays and performances, and reunions to conferences.
  • To help our new international students to connect with the Christ Church community, we arranged a week’s worth of exciting welcome events.
  • International students left a legacy of their time with us by planting a tree at Stodmarsh playing fields.
  • The Medway Talks open lecture series is a new initiative to enable students and staff at Medway to connect with each other and the wider community.
  • We relaunched the Student News, which is now part of the student webpages so you can find all the information that is important to you in one place. It also has the ability for you to filter the news that is most relevant and search for what you are most interested in.
  • Over 600 staff and students took part in our Vision 2030 workshops to share their hopes and aspirations for the university over the next seven years. This has informed our strategic framework which is due for publication before the end of the year. 

There will be further opportunities throughout the coming year for you to have your say about your course and the University overall.

What you tell us really does make a difference, so please continue to let your voice and your opinion be heard.


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