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The arrangements set out in these documents apply to students registered with the University and define the basis of the contractual agreement between you as the student and us as the University.

Tuition fees are due for each year on the first day of the academic year.

We want to make sure that our campuses and accommodation are in good condition for you. If you would like to report a repair, you can do this with the Planon Fault Reporting Form.

Students are expected to act in accordance with the expectations and principles set out in the Expected Behaviours of Students and the Student Prevention of Harassment and Sexual Misconduct Policy.

Canterbury Christ Church University is committed to providing a safe, harassment-free digital environment for everyone.

At CCCU, we believe all students have the right to live and study in a safe and supportive environment.

We hope you’re never in an emergency situation, but it’s reassuring to know that support is available if you need it, both on and off-campus.

If you need extra support when taking exams, we’re here to ensure adjustments are in place so you’re able to achieve your best.

We define a complaint as an expression of dissatisfaction about our action or lack of action, or about the standard of service provided by or on behalf of the University.

If you are experiencing a medium-term personal difficulty which is not related to disability, a Temporary Learning Agreement (TLA) could help you manage your learning.

Requests to extend coursework deadlines or postpone and/or re-take exams/time-constrained assessments, are only approved in genuinely exceptional circumstances.