Whether you're feeling stressed, suffering from anxiety or you need help with a diagnosed mental health condition, we have a range of support available to help you. 

At Christ Church we’re proud of our compassionate, empowering and inclusive community where every member is valued and where those who experience mental health problems encounter no prejudice or discrimination.

Mental health support

We’re committed to offering excellent mental health support in partnership with other service providers. You can contact the Mental Wellbeing team at any point of your student journey - asking for help whenever you need it.

You can contact them via:

 There are also the following drop-ins:

  • Virtual drop-ins, Monday – Friday, 12pm – 1pm, via Blackboard
  • Mental Health drop-ins, Wednesdays, 2-4pm, Augustine House, Canterbury and Thursdays 1-2pm, Cathedral Court, Medway.
  • Disability Student Allowance and Learning Support Plan drop-ins, Wednesdays 10am - 3pm, AHg56 or online. 

You can also join the team at Chooseday Chill  for an informal chat over tea and toast, every Tuesday, at Augustine House from 5-7pm.

Jo's Story - how asking for help made the difference.

Support at the university and beyond

The Mental Wellbeing team includes trained mental health professionals and counsellors who are here to help you look after your mental health.

They offer a confidential service by email, phone, video conferencing and face-to-face to help you with accessing:

  • Specialist mentoring to support you throughout your studies (through the Disabled Students’ Allowance)
  • Mental health advice - time-limited one-to-one support when needed.
  • Short-term counselling – up to 5/6 sessions.
  • Relevant NHS services and signposting to useful local support services.
  • A range of face-to-face and online workshops, events and support groups.

We advise all students to register with a GP locally, as they’re an important gateway for accessing formal support and treatment for mental health issues.

The Mental Wellbeing team can’t provide medical treatment and diagnosis, but they work alongside local NHS teams, when needed, to support you with your studies.

You can contact them via:

The  University Chaplaincy offers a confidential listening service in a safe space where you can talk through any problems in a non-judgmental environment.

You can contact them by email:  chaplaincy@canterbury.ac.uk

Togetherall  is a free, national 24/7 online service. It’s a safe and anonymous space you can visit if you’re feeling down, struggling to cope or just want to talk to people who understand what you’re going through. Whether you want to speak to peers or a counsellor, there will be someone there every minute of every day.

Signing up is easy – go to www.togetherall.com and use your university email address to join. The email address is only used to confirm you have free access and then you pick an anonymous username, so everything remains completely confidential.

Nightline is a student-run listening and information service offering a safe, non-judgemental environment for CCCU students to talk about their feelings and gain emotional-support and information.

At Nightline, you can talk to the trained student volunteers about anything, no matter how big or small, and know that it will be held in confidence. They are available in term times via

For availability please check their website https://canterburynightline.org/

Working with the NHS, we offer online self-help guides covering different topics including bereavement, stress, depression and sleeping problems

If you are registered to a GP you can access NHS psychological therapies (IAPT) services direct including:

  • talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help.
  • help for common mental health problems, like anxiety and depression.

To find a local NHS psychological therapies service (IAPT) click here

Some local IAPT providers include:

COVID-19 is having an impact on everyone’s daily lives. During this time you may feel low, worried, anxious, or be concerned about your health or that of those close to you. These are all common reactions to the uncertain times we face.

Student Space is here to provide you with direct support and resources to navigate university life during the pandemic. You can also access one-to-one support for whatever challenge you’re facing at this time. 

Our Mental Health Team also recommend having a look through this free e-book, written by Dr Emma Hepburn. It provides some great advice on ways to cope during a global pandemic.


Out of Hours and Emergency Support

The Mental Wellbeing team provides a flexible service to meet your individual needs and is available out of hours during on:

  • Tuesdays at Chooseday Chill 5-7pm in Augustine House Atrium Cafe,
  • Thursdays 6-7pm at AHg55
  • Saturdays 2-4pm at AHg59

Other support

  • If you want to talk to someone straightaway or out of hours, you can contact: Togetherall  -  a free 24/7 online confidential support service.
  • The Samaritans: call 116 123 for confidential, emotional support 24/7 or email jo@samaritans.org
  • 24/7 Mental Health Matters Helpline: call 0800 107 0160 for confidential, emotional support and guidance. They also have details of local and national support services.
  • Shout is a free, confidential, 24/7 text-messaging support service for anyone who is struggling to cope. Please text SHOUT to 85258 or visit https://giveusashout.org/ for information.

Kent Safe Havens

Kent Safe Havens offer free mental health support in a safe, comfortable and supportive environment every night from 6pm-11pm.

They have locations in Canterbury, Maidstone, Medway and Thanet. There’s no need to be referred, they’re open every night for face-to-face, telephone or virtual support.

  • Canterbury: 07876 476703 (6pm-11pm), Age UK, The Centre, Castle Row, CT1 2QY
  • Medway: 07850 901151 (6pm-11pm), Age UK, Mackenney Centre, Woodlands Road, Gillingham, ME7 2BX
  • Maidstone: 07484 061684 (6pm-11pm), Mid Kent Mind, 23 College Road, ME15 6YH
  • Thanet: 07850 655877 (6pm-11pm), Holy Trinity Church, St Marys Avenue, Dane Valley, Margate, CT9 3TN

If you feel you’re a risk to yourself or another person:

  • Contact the emergency services on 999 if you feel you need support from the police or ambulance service.
  • Also contact University Security on 01227 922 111.

Check out our Learning Skills Hub online modules for Disability and Wellbeing

Each module provides you with top tips and advice on how to look after your own wellbeing.

  • Managing anxiety around exams
    Understanding anxiety and recognising your own feelings and what prompts them, will help you consider ways in which to approach and organise your studies
  • Using a journal to improve your wellbeing
    As a form of self-care, writing a journal can be very beneficial. Giving yourself an opportunity to attend to your thoughts and feelings in your journal can help you to regulate your emotions and improve your understanding of yourself. I

Expect Respect

Canterbury Christ Church University and the Students’ Union believe all students, staff and visitors have the right to live, study and work in a safe and supportive environment, free from discrimination, bullying or harassment of any form.  Find out how we are here to support you if you have witnessed, been impacted by or experienced harassment.