Whether you're feeling stressed, suffering from anxiety, struggling to settle in, need help with a diagnosed mental health condition or just want a chat, we are here for you. 

At Canterbury Christ Church University we’re proud of our compassionate, empowering and inclusive community where every member is valued and where those who experience mental health problems encounter no prejudice or discrimination.

Mental health support

We’re committed to offering excellent mental health support in partnership with other service providers. You can contact the Mental Wellbeing Team at any point of your student journey - asking for help whenever you need it.

You can contact them via:

They also offer a range of face-to-face and online drop-ins.

Online daily drop-in via Blackboard

Monday - Friday

12 – 1 pm

Mental Wellbeing Team
Face to Face drop-in
AHg55, Augustine House 

Monday - Friday

2 – 4 pm

Mental Wellbeing Team
Face to Face drop-in
Lg43, North Holmes Road 

Thursday

2 - 4pm

Mental Wellbeing Team
Face to Face drop-in
CCg03, Medway campus

Thursday

1 – 2 pm

You can also join the team at Chooseday Chill every Tuesday from 5 - 7pm in Augustine House, or the Wellbeing Café every Thursday from 2 - 4.30pm in the Food Court at North Holmes Road, for an informal chat over tea and toast.

Support at the university and beyond

The Mental Wellbeing Team includes trained mental health professionals and counsellors who are here to help you look after your mental health.

They offer a confidential service by email, phone, video conferencing and face-to-face to help you with accessing:

  • Specialist mentoring to support you throughout your studies (through the Disabled Students’ Allowance).
  • Mental health advice - time-limited one-to-one support when needed.
  • Short-term counselling – up to 5/6 sessions.
  • Relevant NHS services and signposting to useful local support services.
  • A range of face-to-face and online workshops, events and support groups.

We advise all students to register with a GP locally, as they’re an important gateway for accessing formal support and treatment for mental health issues.

The Mental Wellbeing Team can’t provide medical treatment and diagnosis, but they work alongside local NHS teams, when needed, to support you with your studies.

You can contact them via:

In partnership with the Mental Wellbeing Team, Spectrum.Life will offer all students immediate online, text and telephone support from qualified professionals. You can talk to them about anything, including stress, anxiety, low mood, financial worries, loss and grief, relationship difficulties, substance abuse issues and much more. They will work with you in getting initial help and liaise with the Mental Wellbeing Team for ongoing support.

The free service is available 24/7, 365 days per year via:

  • Telephone: 0800 0318227
  • WhatsApp: Text “Hi” to 0741836 0780
  • Mobile App or web platform

Free Resources available to everyone through Spectrum Life Mobile App and web platform

Spectrum.Life App and platform will give you access to fitness plans, recipes, and eLearning content related to stress, anxiety, sleep and mental health among other topics. In addition, you will have access to numerous health and wellbeing related rewards such as discounted Fitbit Fitness Trackers! The platform also gives you direct easy access to the 24/7 Student Support as outlined above.

Register now to the Spectrum.Life platform and mobile app using your university email address. Once registered you can bookmark the following link for logging in https://cccu.spectrum.life/login. You can download the app by searching for "Spectrum.Life" in your Google Play or Apple Store.

The  University Chaplaincy offers a confidential listening service in a safe space where you can talk through any problems in a non-judgmental environment.

You can contact them by email:  chaplaincy@canterbury.ac.uk.

Student Space is here to help students find the support they need through:

  • Access to dedicated support services. This covers the one-to-one support available including 24-hour text message service as well as daily webchat, phone and email support. They also provide additional, tailored services to support specific student groups such as LGBTQ+, Muslim  and Trans students. 
  • Information and advice to help you through the challenges of university life.

The support provided by Student Space is safe, confidential and free. It has been developed collaboratively with services, higher education professionals, researchers and students to complement the existing services available to students.

Working with the NHS, we offer online self-help guides covering different topics including bereavement, stress, depression and sleeping problems.

If you are registered to a GP you can access NHS psychological therapies (IAPT) services direct including:

  • Talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help.
  • Help for common mental health problems, like anxiety and depression.

Find a local NHS psychological therapies service (IAPT)

Some local IAPT providers include:

Out of Hours and Emergency Support

Spectrum.Life

In partnership with the Mental Wellbeing Team, Spectrum.Life offers in the moment and out of hours support, in different ways to suit our students' needs.

Spectrum.Life will offer students immediate online, text and telephone support from qualified professionals. You can talk to them about anything, including stress, anxiety, low mood, financial worries, loss and grief, relationship difficulties, substance abuse issues and much more. They will work with you in getting initial help and liaise with the Mental Wellbeing Team for ongoing support.

The free service is available 24/7, 365 days per year via:

  • Telephone: 0800 0318227
  • WhatsApp: Text “Hi” to 0741836 0780
  • Download the Mobile App or web platform

Other support

  • If you want to talk to someone out of hours, you can contact Student Space via text, webchat, phone or email. 
  • The Samaritans: call 116 123 for confidential, emotional support 24/7 or email jo@samaritans.org.
  • 24/7 Mental Health Matters Helpline: call 0800 107 0160 for confidential, emotional support and guidance. They also have details of local and national support services.
  • Shout is a free, confidential, 24/7 text-messaging support service for anyone who is struggling to cope. Please text SHOUT to 85258 or visit https://giveusashout.org/ for information.

Kent Safe Havens

Kent Safe Havens offer free mental health support in a safe, comfortable and supportive environment every night from 6pm-11pm.

They have locations in Canterbury, Maidstone, Medway and Thanet. There’s no need to be referred, they’re open every night for face-to-face, telephone or virtual support.

  • Canterbury: 07876 476703 (6pm-11pm), Age UK, The Centre, Castle Row, CT1 2QY.
  • Medway: 07850 901151 (6pm-11pm), Age UK, Mackenney Centre, Woodlands Road, Gillingham, ME7 2BX.
  • Maidstone: 07484 061684 (6pm-11pm), Mid Kent Mind, 23 College Road, ME15 6YH.
  • Thanet: 07850 655877 (6pm-11pm), Holy Trinity Church, St Marys Avenue, Dane Valley, Margate, CT9 3TN.

If you feel you’re a risk to yourself or another person:

  • Contact the emergency services on 999 if you feel you need support from the police or ambulance service.
  • Also contact University Security on 01227 922 111.

Check out our Learning Skills Hub online modules for Disability and Wellbeing

Each module provides you with top tips and advice on how to look after your own wellbeing.

  • Managing anxiety around exams
    Understanding anxiety and recognising your own feelings and what prompts them, will help you consider ways in which to approach and organise your studies
  • Using a journal to improve your wellbeing
    As a form of self-care, writing a journal can be very beneficial. Giving yourself an opportunity to attend to your thoughts and feelings in your journal can help you to regulate your emotions and improve your understanding of yourself. I

Expect Respect

Canterbury Christ Church University and the Students’ Union believe all students, staff and visitors have the right to live, study and work in a safe and supportive environment, free from discrimination, bullying or harassment of any form.  Find out how we are here to support you if you have witnessed, been impacted by or experienced harassment.

 

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