In case of an emergency

Please use the following information when dealing with an emergency situation at Canterbury Christ Church University. 

Emergency services

Emergency Services can be contacted by dialling 9-999 on any internal University phone or 999 or 112 using a mobile phone, giving clear directions to the location of the incident.

When summoning the emergency services, it is vital they are given clear directions to the location of the incident. Immediately after summoning the emergency service inform the Security Lodge if on the North Holmes Road Campus or the Main Reception for all other sites regarding the nature and location of the incident so that the emergency service can be directed as required.

Emergency numbers

LocationInternalFull number
Augustine House  Dial 2111 01227 92 2111
Broadstairs Dial 5120 01843 609 120
Hall Place Dial 2111 01227 92 2111
Medway Dial 4450 01634 894 450
North Holmes Road, Canterbury Campus* Dial 2111 01227 92 2111
Parham Road Student Village - 01227 472 537
Rochester House Dial 2111 01227 92 2111
Salomons Centre (Meadow Road) Dial 7166 01227 92 7166
St Georges Centre Dial 3490 01227 863 490
Canterbury Christ Church Sports Centre Dial 3500 01227 863 500

*Including Lady Wootton's Green, St Gregory’s, The Priory, Glebe House, 21 New Dover Road, Vernon Place, Stodmarsh, Augustine House Arts Centre, Polo Farm, St Paul's and Sidney Cooper.

Evacuation procedure

What to do if you discover a fire

  1. Sound the nearest fire alarm.
  2. Only attempt to tackle a fire if you have been trained in the use of fire extinguishers and you feel confident to do so. Remember University policy is that you do not take personal risks.This is best summed up by the maxim “In the event of a fire, get out and stay out!
  3. Leave the building immediately and report to the assembly point.
  4. Tell the person in charge what has happened.

What to do if you hear a fire alarm sounding

  1. Always assume there is a fire somewhere in the building!
  2. Immediately commence evacuating the building.
  3. Warn others in the vicinity if safe to do so, but do not delay!
  4. Where possible close doors behind you (if you are the last to leave).
  5. Report to the assembly point.
  6. Do not re-enter the building until told to do so by a Responsible person such as a University Fire or Evacuation Marshal.

When in an unfamiliar building on arrival do the following:

  1. Consult the Fire Action Notices which will be found at various locations such as at exits, in corridors, at doors leading to staircases and at fire alarm call points.
  2. Locate the nearest fire alarm call point.
  3. Identify your nearest means of escape along with any alternative escape route – If in doubt follow the green fire exit signage to a place of safety outside the building.
  4. If staying in University Accommodation read the fire plan on the rear of the bedroom door (or located adjacent to it).
  5. Make yourself aware of the location of the assembly point.


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Last edited: 24/05/2018 10:29:00