Student terms and conditions

The arrangements set out in these documents apply to students registered with Canterbury Christ Church University and define the basis of the contractual agreement between you as the student and us as the University.

We recommend you download and save a copy of the linked documents for future reference. However, the documents will be available here for reference throughout your studies.

If you cannot access these documents, please email i-zone
(i-zone@canterbury.ac.uk).

You can contact us if you are unsure about what we write and want to discuss it before you register.

We will try not to make material changes to the arrangements we set out in the documents. However, we may need to make changes in our arrangements and regulations. We may need to respond to changes in legal requirements or government policy. We may need to address any ambiguity. 

We will give you reasonable notice of material changes, and the date they take effect. 

We may have to make changes to a course after it has begun. We do this using the Procedures Relating to Changes in the Running of Programmes.

 

Requirements Relating to Student Registration

You will become a registered student of the University. The Requirements Relating to Student Registration set out the conditions applying to your registration. Although dated July 2015 this document is current. 

We have an Admissions Appeals and Complaints Procedure for Applicants. This is for all applicants to a new course, even for a student on a previous course with us. 

We have a Student Complaints Procedure for Registered Students. Students studying at partner institutions follow the partner’s complaints procedure.

We have an Appeals Procedure relating to our academic and professional decision-making. All students make an appeal using this procedure. 

We are a member of the Independent Adjudication for Higher Education (OIA) Scheme. Following completion of our procedures, you can ask the OIA to review your complaint or appeal. The Scheme does not apply to admissions appeals and complaints.

Student Discipline

We have a Student Disciplinary Procedure. You agree to follow our expectations in relation to student behaviour when you register with us.

Professional Conduct

If you study a professional course, you are subject to the Code of Student Professional Conduct.

If you study a professional course in the Faculty of Health and Wellbeing, you are subject to the Student Fitness to Practise Policy

If you study a professional course in the Faculty of Education, you are subject to the Faculty Professional Suitability Policy

Attendance

We expect students to take responsibility for organising their studies and ensuring they are aware of their timetable and expectations for attendance at all activities relating to their courses. 

The Student Attendance Policy sets out how we deal with non-attendance.  

In registering as a student, you agree to pay to us your tuition fees and other charges for your studies.

Tuition Fees

The following documents set out the arrangements for paying tuition fees to us. We explain what happens if you do not pay your tuition fees. We outline the fee refunds you may be eligible for if you change your study plans. 

The documents are relevant regardless of who pays the tuition fees. You may pay your tuition fees yourself. It may be payment of tuition fees comes on your behalf from a loan from the Student Loans Company or a Sponsor.

The following applies to students from the United Kingdom and other countries in the European Union:

Your Fees Your Responsibilities: Home and EU Students: Student Tuition Fees: Payment and Debt Arrangements 2018/19

You need to read this alongside the 2018/19 Tuition Fee Liability Periods - Home / EU Students

The following applies to students from outside the United Kingdom and the European Union:

Your Fees Your Responsibilities: Overseas Students: Student Tuition Fees: Payment and Debt Arrangements 2018/19

Tuition fees for all courses are payable on an annual basis. The exception is if we told you differently in our offer letter. 

If the course lasts longer than one year, tuition fees are subject to an annual inflationary increase for every year. We explain how we increase the fees in the Tuition Fee Statements and Continuing Fee Information.

Other Costs

You may have to meet other costs in addition to your tuition fees. This depends on your course. 

We provide details of the additional costs on a course basis under the course information in the on-line prospectus

The Additional Course Cost Information sets out what we include in the tuition fee and what is an additional cost. This applies to all students.

Award Regulations

When you receive credit for your modules, you will be able to count that credit towards a qualification. We set out how this works in the Regulation and Credit Framework for the Conferment of Awards

A few courses have Special Regulations. These vary the rules that apply to the particular course.

Assessment Procedures

You need to meet the assessment requirements for your course before going on to the next year of study or receiving your qualification. You may have to withdraw from the course if you do not meet these requirements. 

We use academic judgment to decide whether you meet the learning outcomes of your studies. 

Details of the assessment arrangements are in your course and module handbooks. 

We have a Guide to Assessment and Award Processes for Undergraduate students. This sets out how we assess you. 

Plagiarism and Academic Misconduct

If a student submits an assessment containing work that is not the student’s own work, or submitted for another assessment, without acknowledging the sources, the student commits ‘plagiarism’. This is a University offence. We define plagiarism as the act of presenting the material, ideas, and arguments of another person as one’s own. The Plagiarism Policy and Procedures explain how we deal with plagiarism. The policy includes a description of how we use text comparison software.

It is intellectually dishonest to cheat. A student who cheats might gain an unfair advantage. This prevents fair assessment. Cheating includes paying for work from someone else and submitting it as one’s own. We give further examples in the Academic Misconduct Procedure, which explains how we deal with academic misconduct.

All students must abide by the Core Regulations for the use of IT. This explains what we expect of student to keep University computing services secure. Students breaking these Regulations may face disciplinary action. Students must follow the Email Use Policy and the Social Media Guidelines for Students

If you use our library services, you have to follow the Library Code of Conduct and Library Regulations.

Intellectual Property relates to the outputs of creative endeavour in literary, artistic, industrial and scientific fields that are new, innovative and capable of protection. We explain our arrangements relating to students in the Intellectual Property Policy

When you apply to us and register with us, we use the personal information you gave us. We explain how we do this in the Data Protection Information for Students. We explain where we may pass personal information to third parties. 

We use the information we hold to process your registration, keep in touch with you and provide services and facilities. It is important it is correct. You need to keep your personal information up to date. You can do this by telling us of any changes or errors. You must notify us promptly if you change your name, the country you are resident, or your contact details. 

On the student portal, we explain how you may change your personal information. Before updating our records, we may ask you to provide evidence of the change. 

We will pass certain personal information to the Christ Church Students’ Union. We do this under a data transfer agreement. The reason is to enable you to use the Students’ Union’s facilities and services. You can ask us not to pass the information to the Students’ Union by emailing i-zone (i-zone@canterbury.ac.uk).

Christ Church Students’ Union is a Charity. It is independent of the University. Students run it for the benefit of all student members. It provides support and representation across all our campuses.

The University agrees the Students' Union constitution (called the Articles of Association) and the Students' Union Code of Practice

We have a commitment to promoting the freedom of speech. We have a Code of Practice on the Freedom of Speech. This Code applies to the Students' Union as well.

If you told us you have a disability that might affect your studies, examination or assessment, we will start to make the arrangements. However, you may need to provide us with any further information we request to make reasonable adjustments under the Equality Act 2010.

If you would like to tell us about a disability, you can use the email address disability@canterbury.ac.uk to contact us. 

Disability advice and guidance is available from Student Support Health and Wellbeing.

Our Registered Address

Our registered address is Canterbury Christ Church University, Rochester House, St. Georges Place, Canterbury, Kent, CT1 1UT.

We are a Registered Company limited by guarantee (No: 4793659) and a Registered Charity (No: 1098136).

Contact us

  • Tel: 01843 609888 (Broadstairs)
  • Tel: 01227 922222 (Canterbury)
  • Tel: 01634 894444 (Medway)
  • Email:i-zone@canterbury.ac.uk

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Last edited: 19/09/2017 14:10:00