Initiating an Academic Appeal

An Academic Appeal is a request for a review of the decision-making of an academic body. These bodies make academic decisions on progression, assessment, extenuating circumstances, academic conduct or awards. Examples include a Board of Examiners, and any decision maker for extenuating circumstances or plagiarism. 

A Fitness to Practise or Professional Suitability Appeal is a request for a review of the decision-making of a panel. These panels make decisions about a student’s conduct, competence and capabilities in relation to professional practice. They consider the requirements of any relevant regulatory or statutory body.

 

This page summarises the main points of the complaints procedure. 

You can read the full appeal procedure using this link. This explains our approach to appeals. 

If you have a query about the appeals procedures, or wish to discuss any aspect of it, please contact the Academic Support Office.

You can do this by emailing registry.appeals@canterbury.ac.uk.

You might like help in making an appeal. 

You can get this help from the Students’ Union. You can click on the link to read the Students' Union guidance on Appeals, using this link.  For any advice contact the Students’ Union Advice Caseworker by email - ellie.martin@ccsu.co.uk.

You can get this help from the University’s Student Support and Wellbeing Advisers. You can contact them on studentwellbeing@canterbury.ac.uk.   

If you agree in writing, you can ask the Students’ Union or the Student Support and Wellbeing Adviser to act on your behalf.

Anyone who is, or was recently, a registered student may use the Appeals Procedure. 

Students may use the Appeal Procedures for twenty working days after their studies have finished or been terminated. 

The term ‘student’ includes those registered or enrolled on a programme. It includes those on an interruption, temporary withdrawal, exclusion or suspension of study. 

There are certain circumstances under which you may make an academic appeal.

These are where:

  • a Board of Examiners could have recommended that, following failure, you take further assessments but did not so recommend without good cause; and/or
  • written extenuating circumstances evidence was appropriately submitted but not properly considered in accordance with the procedures approved by Academic Board; and/or
  • there had been a material administrative error that had not been properly remedied and had a detrimental impact; and/or
  • the assessments had not been conducted in accordance with the current Regulations, Frameworks, Protocols or Conventions for the programme; and/or
  • you have valid and specific grounds for claiming that there is substantial independent written evidence, from a qualified professional, directly relevant to your performance in assessment and that such evidence

(a)   shows your performance to have been materially affected; and

(b)   is, for demonstrable reasons, of a sort which you could not reasonably have been expected to submit at the appropriate time under the University’s extenuating circumstances procedures; and

(c)   has not previously been received and reviewed by the University; and

(d)   relates to one or more assessment/s recent enough to have been considered when the Board of Examiners or other academic body last made a decision relating to the student.

If you have been subject to Fitness to Practice or Professional Suitability procedures, you may appeal against the decision-making where:

  1. you believe an extenuating circumstances request was rejected without proper consideration; and/or
  2.  where a material administrative error has led to a particular negative academic outcome; and/or
  3.  you have valid and specific grounds for claiming that there is substantial independent written evidence, from a qualified professional, directly relevant to the deliberations of the panel and that such evidence

(a)   is, for demonstrable reasons, of a sort which you could not reasonably have been expected to submit at the appropriate time under the University’s extenuating circumstances procedures; and

(b)   has not previously been received and reviewed by the University.

You cannot Appeal against the academic or professional judgement of the Examiners or panel members. There is no Appeal against the decision made on the quality of the assessed work (including professional practice) or the criteria being applied to mark the work. 

You cannot not Appeal against a decision concerning extenuating circumstances unless there is clear evidence the decision maker did not follow the approved Extenuating Circumstances procedures and/or the decision makers’ recommendation was not appropriately considered by the relevant body. 

You need to submit your appeal in writing to the Academic Support Office.

To do this you should complete the appeals form, using this link

Send the form, along with any supporting evidence, by email to: 

registry.appeals@canterbury.ac.uk

Yes. There are time limits for making an appeal.

You need to submit your appeal within twenty working days of the date of the formal notification of the decision.

Exceptionally, we may allow longer to submit an Appeal. There needs to be valid reasons why you did not submit the request within twenty working days. These might include, but are not limited to, illness, other pressing reasons or making initial enquiries about the procedure and then making an Appeal within a timely period.

We will not accept any request submitted more than forty working days after the date of issue of the written notification, provided there was no material error on the part of the University.

If your concern does not meet the appeal requirements, you may be able to make a complaint.

You can click on the link to read about our complaints procedure.

We are a member of the Independent Adjudication for Higher Education (OIA) Scheme. Following completion of our procedures, you can ask the OIA to review your appeal.

We will tell you the next stage of the process at each point. We will tell you when you have completed all the stages. After the last stage, we provide you with a Completion of Procedures letter.

When you complete our procedures, we will tell you how you take your appeal to the OIA. The OIA will want to see your Completion of Procedures letter. If you do not complete our procedures, the OIA may not investigate your complaint.

The Independent Adjudication for Higher Education website explains their rules.

The OIA Scheme does not apply to admissions appeals.

 

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Last edited: 08/10/2018 10:29:00