If you don’t have access to your own laptop or PC, you can make use of our free iBorrow scheme.

We recommend that you have your own laptop computer as there will be lots of online resources, recorded lectures and activities for you to engage with, to support your independent learning, both on and off campus. If you are worried about accessing essential IT equipment to support your studies please contact studentwellbeing@canterbury.ac.uk for advice and support. See Laptop and Broadband Financial Support for further details. However, for your short-term needs we have iBorrows. These are small, lightweight laptops that have the same full suite of software as the University PCs. 

There are two iBorrow options available to you. Most iBorrows only work over the wireless network and can only be used on campus. Alternatively, we have iBorrows that can be borrowed from the Library Point in Augustine House on 2 week loan, that can be used outside the University buildings.

Using iBorrows on campus

iBorrows are available in Augustine House, the St George’s Student Centre, North Holmes Road, Salomons Institute Library and Rowan Williams in Medway.

In Augustine House and Salomons Library, iBorrows are stored in clearly marked storage and charging cabinets on each floor. Simply take one from the cabinet and use it. When you’re done return it to the cabinet and connect it to re-charge ready for the next user.

In the St George’s Centre and Medway campus they can be collected from the reception desks.

Using the iBorrow loan service

There are iborrows available to loan for personal CCCU student use, only from the Library Point in Augustine House.

To borrow:

  • You will need your smartcard and to have no outstanding fines or blocks on your library account to be able to use this service.
  • You can borrow an iBorrow for 14 days from the Library Point in Augustine House during staffed hours. Only 1 iBorrow can be issued per student.
  • Where possible you will be issued with a carry-case, power supply and cable, a USB mouse and an information sheet. You will be responsible for all the items loaned.
  • This loan is added to your overall loan allowance, e.g. if your loan allowance is 20 items, it would be 20 books plus 1 iBorrow.
  • iBorrows are not reservable.

To return:

  • iBorrows can be returned at the Library Point during staffed hours only.
  • iBorrows cannot be returned via the self-service machines or returns chute. You will be liable for any loss or damage caused by not returning them at the Library Point.
  • The iBorrow will not be automatically renewed at the end of the loan period and should be returned after 14 days. If you don’t return the laptop and its accessories by its due date, there will be a fine of £5 per day or part of a day.
  • The maximum fine per laptop is £70. If you fail to return the laptop and its accessories within 14 days after the due date, you will be charged a replacement fee of £600.
  • Where appropriate, an appeal against a fine may be made using the Library Fine Appeal procedure.
  • You can use the iBorrow in Augustine House, on-campus or home. It will be for your personal use only, and you cannot borrow it on behalf of a friend, or use it for work that is not educational or personal in nature.
  • You will need to login to the laptop and allow OneDrive to synchronize before removing it from Augustine House. Right-click on the blue cloud in the bottom right-hand corner to check that everything has synchronised. You can then log off and take the laptop home.
  • Borrowable Laptops automatically connect to the Eduroam Wi-Fi network when in a CCCU campus building. When you take the laptop home you will be able to connect it to your own broadband service.
  • Software available includes:
    • Microsoft Office 365 (Word, Excel, PowerPoint, Outlook),
    • OneDrive,
    • Google Chrome, Microsoft Edge, Internet Explorer.
    • Write and Cite
    • VLC Player
  • To ensure the laptops remain secure for the next user you won’t be able to install additional software to the laptop.
  • On Campus you’ll be able to print in the normal way but away from campus you can use the University iPrint service.
  • You can save files in the same way you’d use a University PC, if you save a document to your desktop this will actually be stored in your OneDrive which will be available from any other PC when connected to the Internet.
  • It must not be taken out of the UK.
  • Full guidance notes are provided with the device.
  • While we test and maintain all loan equipment, we recommend that you check the laptop on borrowing to ensure it’s working properly. You should report any issues to us immediately, to avoid being held responsible for any problems.
  • You will be liable for any loss or damage to the iBorrow. Loss or damage to the laptop or accessories will result in charges for repair (this may be up to £200) or replacement costs (£600 for the laptop; £20 for the power supply; £10 for the carry case, £10 for the lost mouse). We will ask one of our CCCU authorized repair agents to generate a quote for the cost of the repairs.
  • You are responsible for the safety and security of the laptop and accessories whilst the machine is on loan to you. Please do not leave it unattended, keep it clean and avoid food and drink spillage. You will be responsible for any misuse of a laptop whilst it is on loan to you. Please read the relevant IT policies.
  • The University is not responsible for the loss of any data. caused by software, hardware, battery failure or computer viruses.

iBorrows and laptop enquiries

If you have a laptop-related enquiry please contact the IT Hub in Augustine House via:

  • Email: it-service@canterbury.ac.uk (9am to 5pm weekdays)
  • Telephone: 01227 922626 (9am to 5pm weekdays)
  • In Person: IT Hub AH (9am to 5pm weekdays & 10am to 4pm weekends)

If you are in financial hardship and worried about accessing essential IT equipment to support your studies, please contact our Student Support Advisers for advice on our laptop grant scheme on studentsupport@canterbury.ac.uk

Students

In this section

Augustine House Library - Canterbury
Drill Hall Library - Medway
Salomons Institute Library - Tunbridge Wells