As part of your registration, you will be asked to create your student computing account and password. This will set you up with a student email address and a student username. 

Emails to you can be addressed to either your student email address or to your student username; in both cases, they will be delivered to your student in-box. All university-related email correspondence will be sent to your student in-box, so it’s important that you check it regularly. 

Accessing your student email

There are a number of ways to access your university email, and its associated calendar, tasks and contacts, including:

Enter your student username (e.g. abc123@canterbury.ac.uk) and password when prompted to log in.

Accessing email on your own device:

To access your email

  1. Enter outlook.canterbury.ac.uk in your browser.
  2. Sign in with username@canterbury.ac.uk and password to access your own email.

You can also open a shared mailbox, such as your CCCU team email account

  1. Follow steps as above.
  2. Click your name in the upper-right corner and select open other mailbox.
  3. Enter the name of the mailbox@canterbury.ac.uk.
  4. The mail box will open in a separate window.
  5. When finished, select Sign Out on the top right hand side for all the mailboxes you have connected to.

The quickest, and simplest way to add your CCCU email to your mobile device is to download and install the Microsoft Outlook app.

Microsoft provides instructions on how to set up the app with your email account.

Your email address format: firstname.surname@canterbury.ac.uk
Your username format: abc123@canterbury.ac.uk

1) Install Microsoft Office for free
2) Open Outlook
3) Add Outlook account

  1. Select Settings
  2. Select Email + Accounts
  3. Select Add an Account
  4. Select Advanced Setup
  5. In Email Address, enter your full length email address (e.g. a.student123@canterbury.ac.uk)
  6. In Password, enter your normal University password
  7. Select Sign In
  8. Select Exchange Activesync.
  9. In Username, enter username@canterbury.ac.uk
    Note: This is NOT your email address but your username for the computer. (e.g. abc1@canterbury.ac.uk)
  10. In Password, enter your normal University password
  11. Leave the Domain field blank
  12. In Server, enter outlook.office365.com
  13. Click Sign In

1) Install Microsoft Office for free
2) Open Outlook
3) Add Outlook account

  1. Select Settings
  2. Select Email + Accounts
  3. Select Add an Account
  4. Select Advanced Setup
  5. In Email Address, enter your full length email address (e.g. a.student123@canterbury.ac.uk)
  6. In Password, enter your normal University password
  7. Select Sign In
  8. Select Exchange Activesync.
  9. In Username, enter username@canterbury.ac.uk
    Note: This is NOT your email address but your username for the computer. (e.g. abc1@canterbury.ac.uk)
  10. In Password, enter your normal University password
  11. Leave the Domain field blank
  12. In Server, enter outlook.office365.com
  13. Click Sign In

 

Redirecting emails

To redirect your university email to another email account you need to:

  • Log in to your university email account and click on the settings cog at the top right-hand corner of the page.
  • Scroll to "My app settings" and choose "Mail".
  • In the left-hand pane, under the "Options" menu, choose "forwarding". Enter the address that you’d like to redirect your email to and then click "Start Forwarding".

To save a backup of your emails, we recommend you tick the option "Keep a copy of forwarded messages in Outlook on the web".

Please note

If you change your University password you will also need to change it on your mobile, laptop or desktop to continue to be able to view your University email.