The Student Mediation Service can help you find a positive solution to a difficult situation by working with all parties involved to agree a way forward.

When life doesn’t go to plan and you’re experiencing issues perhaps with a housemate, flatmate, neighbour or landlord, it’s good to know you have the support of the Student Mediation Service. They’ll help you work together and find a resolution.

The Student Mediation Service is:

  • Unbiased - you’ll receive the full support of trained student mediators throughout, while a senior qualified mediator will oversee the process. It’s not the mediator’s role to judge you or take sides.
  • Empowering - at mediation, you make the decisions that are important to your life. While the mediators will assist you in reaching a solution, it’s ultimately you that makes the all-important decisions.
  • Confidential - all sessions are completely confidential, and any information you share will not be discussed outside of mediation.
  • Voluntary - everyone involved in the situation needs to be willing to be involved. You won’t be made to take part in mediation and are free to leave at any time during the process.