Use the Microsoft Authenticator app to confirm your identity when you login to University systems away from campus.
Video guide
Step-by-step instructions
- Open an internet browser and go to https://myaccount.microsoft.com
- Click on Update Info under Security info.
- If you don’t have the Microsoft Authenticator app set up here, click on Add Method.
- Find Authenticator app in the drop-down menu and click on Add.
- On your mobile phone, visit the Apple App Store or Google Play Store and search for Microsoft Authenticator.
- Tap on Install.
- When it has downloaded and installed, select Open.
- In the browser on your computer, click on Next.
- On your phone, tap on I agree to agree to the terms and conditions.
- On your phone, select Scan a QR code.
- It will ask you if you want to allow Authenticator to take pictures and record video. Select Allow or While using the app.
- On your computer, click on Next.
- This will bring up a QR code on the screen, point your phone camera at the screen to scan it.
- You may get a message on your phone telling you App Lock is enabled. Tap OK.
- On your computer, click on Next.
- You will then receive a message on your phone asking you to approve sign-in. Select Approve. Depending on your phone settings, you may need to use your phone pin or fingerprint sensor too.
- On your computer, click Next.
- The Authenticator app is now all set up.
- Open an internet browser and go to https://myaccount.microsoft.com
- Click on Update Info under Security info.
- Click on Set default sign-in method near the top of the screen.
- Select Microsoft Authenticator – notification from the drop-down menu and click on Confirm.
- When trying to log in with your CCCU account, you will see this message come up:
- You will then receive a message on your phone asking you to approve sign-in. Select Approve. Depending on your phone settings, you may need to use your phone pin or fingerprint sensor too.
- You will then be able to proceed as normal. The approval lasts for 31 days for staff, or until you sign out of the approved app.