Data Controller and Further Information

This section provides you with further information regarding the name of the Data Controller for the Information processed, the name of the Data Protection Officer and the contact details, what your rights are, as well as clear instructions regarding how to contact the Information Commissioner Office if you decide to do so.

To go back to the Policy Notices click here.

The data controller

CCCU is the data controller for this data. Contact details are as follows

Canterbury Christ Church University
Rochester House
St George’s Place
Canterbury
CT1 1UT

Website: https://www.canterbury.ac.uk
Contact details: https://www.canterbury.ac.uk/about-us/contact-us.aspx

Further information about how CCCU processes personal data and your rights related to it, is in our Data Protection Policy at: https://www.canterbury.ac.uk/privacy/universitypolicy

The data protection officer

The University Data Protection Officer is

Robert Melville
Assistant University Secretary
Canterbury Christ Church University
Rochester House
St George’s Place
Canterbury
CT1 1UT
E-mail: dp.officer@canterbury.ac.uk
Telephone: 01227 767700

Website: https://www.canterbury.ac.uk
Contact details: dp.officer@canterbury.ac.uk

Who to contact if you have a query

If there is anything you are unclear about, you can contact our Information Governance Manager (email: information.governance@canterbury.ac.uk), who is happy to answer any queries you may have concerning the University Privacy Notices or the way in which we process your personal data.

You can also contact the Information Governance Manager by using the form available here.

WHERE TO MAKE A COMPLAINT

If you have a complaint about the way CCCU handles your data, you can complain to the University’s Data Protection Officer.

The University Data Protection Officer is

YOUR RIGHTS AS A DATA SUBJECT

You have the right to ask for a copy of the information about you that we hold. There is no charge. If you would like to make a Personal Data request you can email us at this address: information.governance@canterbury.ac.uk

You have the following rights:

To ask for inaccurate personal data rectified, or completed if it is incomplete.
To have personal data erased in certain circumstances.
To request the restriction or suppression of your personal data in certain circumstances.
To request the portability of your data in certain circumstances.
To object to the processing of data in certain circumstances.
You can make a request orally or in writing. We will respond in a calendar month.

You can also make a Personal Data request for using the form available here.

Further information regarding your rights is available here.

You can read the Making an Information and Personal Data request privacy notice here.

CONTACTING THE REGULATOR

The University’s Supervisory Authority is:

The Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
CHESHIRE
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to make a complaint to the Information Commissioner’s Office.

To contact the ICO:

Due to the Coronavirus outbreak, the ICO's offices will be closed for the foreseeable future.

They are therefore unable to receive correspondence via post.

In order to contact the ICO, please refer to the link to their contact page.