Late Penalties and Extenuating Circumstances during Covid-19

We are committed to supporting our students through their assessments in these challenging times and so are making it easier for those students affected to apply for as much support as they need, for a longer period of time.

What does this mean?

A new exceptional Extenuating Circumstances process will operate in response to Covid-19 until further notice where:

  • You can apply for a self-certification extension for up to 21 days.
  • You don’t need to provide evidence – you only need to submit the form before the deadline. .
  • You can have as many self- certification extensions as you need - it doesn’t matter if you have already had 2 this year. 
  • You don’t have to fill in a new form for each assessment, just use one form for any assessment due in the next 14 days for which you will need an extension.
  • You can access long term support if you feel you need longer than a 21 day extension through a Temporary Learning Agreement (TLA).

What is the process?

  • If you only need 1 or 2 extra days for your coursework, there is a ‘grace period’ of 48 hours. Just submit your coursework in the normal way. You won’t receive any late penalties. 
  • If you need more than 1 or 2 days, you can complete a 14-day self-certification request.
  • If you need more time in addition to the 14-days, you can complete a further 7-day Self-Certification request.
  • In you need longer term support your Personal Academic Tutor can discuss a Temporary Learning Agreement (TLA) with you.

Please read the FAQs below for more details and on how to apply.  If you have any questions, please contact your Programme Team or the i-zone on i-zone@canterbury.ac.uk.

We understand that this is a worrying and stressful time for many of you. We know Covid-19 has disrupted your life and studies in lots of different ways and we want to do as much as we can to support your wellbeing as well as your success in your studies.

FAQs

For the period of study affected by Covid-19, we are removing the usual conditions, so:
  • You do not need to provide evidence to support an self-certificate request. You only need to send us the form.
  • You are not limited to 2 self-certification requests per academic year. You can have as many as you need. It doesn’t matter if you have already had 2 this year.
  • You only need to send us the form before your deadlines or assessment dates.
  • There are no late penalties for the first 48 hours after your deadline (both original and any extended deadline). 

If for any reason you are struggling to meet your deadlines because of Covid-19 you can do the following:

1-2 extra days

If you only need 1 or 2 extra days for your coursework, there is a ‘grace period’ of 48 hours. Just submit your coursework in the normal way. You won’t receive any late penalties.

Up to 14 days

If you need more than 1 or 2 days, you can complete a 14-day Self-Certification request. This will be automatically agreed, and you don’t need to provide any evidence or explanation. 

Up to 21 days

If you need more time in addition to the 14-days, you can complete a further 7-day Self-Certification request. Again, it will be automatically agreed, and you don’t need to provide evidence or explanation. 

If you need up to 21 days: 

Please complete one of the forms below and return to your Programme Administrator or Programme Support Officer. If you are studying more than one subject, please copy the form to both Programme Administrators. If you are a student in the Faculty of Health, email your form to ec-health@canterbury.ac.uk.

You do not need to supply any evidence and you can submit as many requests as you need to.

You can submit a self-certification request up to two weeks in advance of your deadline.

Once received, your Programme will confirm the new deadlines via your University email address.

If you think you need more than 21 days:

Please contact your Personal Academic Tutor who will discuss whether a Temporary Learning Agreement is right for you.

After the assessment deadline there will be a 48-hour grace period before late penalties apply (this will apply to any assessment deadlines from 23 March).

If you are unable to complete your exam during the 48 period, you should submit a Self-Certification form before the date of your exam to ask for more time. You will be given a revised date for the examination at least 14 days later.

We know that some of you are going through ongoing challenging situations such as with childcare or elderly parents, or you might be a key worker, or your mental health may be impacted by the situation.

There are many reasons why you might need more than a 21-day extension on your assessments. If you do, please talk to your Personal Academic Tutor (PAT) to discuss the best options of support for you.

If it is realistic for you to complete your current level of study before September, your Personal Academic Tutor can discuss a Temporary Learning Agreement (TLA) with you.

We have made this easier too. You don’t need to provide any evidence; we just need a brief statement of your circumstances. Your PAT will do the rest in discussion with you. You also won’t need to ask for further extensions through the Extenuating Circumstances process if you have a TLA.

You can submit a Self-Certification request up to two weeks in advance of your deadline. If you know before then that you cannot meet your deadlines, please talk to your Personal Academic Tutor for support.
Please be aware that if you request an extension either through a self-certification form or through a Temporary Learning Agreement it may impact on the timescales for the release of your results, and it might also impact on your progression to the next Level of study.

These Exceptional Procedures apply from 23 March when the University commenced off-campus learning. If you had a deadline between 23-27 March and submitted coursework late there will be no late penalties applied for the first 48 hours of late submission.  If you had an assessment during that time that you have not yet submitted, you can submit a Self-Certification to cover that period.

If you already submitted an Extenuating Circumstances form you do not need to submit an additional one. If you have a Temporary Learning Agreement already, you can arrange extensions with your PAT.

These retrospective requests should be submitted to the Programme Administrative team no later than 10 April 2020.

IT

The University provides access to a range of free software and productivity tools.

If you are experiencing financial hardship and do not have suitable IT equipment at home to complete your assessments, please contact the Student Wellbeing team via studentwellbeing@canterbury.ac.uk, 9-5pm (weekdays). The team can then speak to your Personal Academic Tutor about what support you need for your studies.

Online Resources

We know that many of you are concerned about completing your assessment without access to the Library. The setting of your assessments has taken this into account and considered what resources you can access online.

Our digital library has thousands of e-books and online journals as well as databases and multimedia tools to cater for your study needs. These can be accessed via LibrarySearch and if you have any questions about finding online resources your Learning and Research Librarian can be emailed on learning.research.support@canterbury.ac.uk.

The Library Team are also available to support you. If you have any queries, please do not hesitate to contact them via library.canterbury@canterbury.ac.uk, 9-5pm (weekdays) 11-5pm (weekends).

Study Support

In addition to your Personal Academic Tutor, the Learning Developers are on hand to provide remote study support and advice via email: learner@canterbury.ac.uk

You can also request a peer mentor, as an online study buddy, by emailing: peermentoring@canterbury.ac.uk.

Wellbeing

This has been an unsettling time for us all and your wellbeing is more important than ever. Our Student Support, Health and Wellbeing Team are here to give advice and support and you can email them via studentwellbeing@canterbury.ac.uk, 9-5pm (weekdays).

There is also Big White Wall, a free 24/7 online support service to Christ Church students where you can go if you’re feeling down or struggling to cope with anything. Whether you want to speak to peers or a counsellor, there will be someone there every minute of every day.

Please speak to your Personal Academic Tutor or a member of your Programme Team.

 

 

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Last edited: 06/04/2020 14:27:00