Now you’re a student there’s a range of IT services and software available to support you in your studies both on campus and at home. And, if you need to upgrade your computer skills, the expert IT Service Hub is on hand to help with training, support and advice.

Once you get nearer to joining us (about six weeks before your start date) and have met the key conditions of your offer, you’ll be sent two emails to set up your student computing account - one with your username and one with your password.

You’ll need your student computing account to access your online services.

One of the first things you’ll want to do is access the Wi-Fi. Eduroam is our free student Wi-Fi service. You can connect to this by selecting 'eduroam' and entering your username@canterbury.ac.uk followed by your university computing password. Find out more details here.

Using Phones and Tablets on Campus:

To be able to connect to the university’s eduroam WIFI service when on campus your device needs to meet WPA2 Enterprise/AES encryption and have the latest updates.

Laptops, Macs and PCs: security requirements

Only devices with the following operating systems can connect to the university WIFI:

  • Microsoft Windows: 8.1, Windows 10 and RT 8.1.
  • Apple Mac OS: 10.12 and newer.
  • Linux OS: later versions supporting WPA2 Enterprise/AES encryption.

All accommodation has free Wi-Fi via Eduroam, meaning you’ll be able to keep on top of your studies and stay connected with friends and family from your new home. If you’re using a games console or a smart TV, you should connect wirelessly via our ResNET service. For further information click here.

Once connected, you can use this Wi-Fi at other universities and libraries too!

Our Virtual Learning Environment, or VLE, is known as Blackboard. Blackboard is your online learning hub. Your Programme Team will post your programme information and resources on Blackboard. This is where you can access recorded lectures and take part in online learning activities. Blackboard will also be where you’ll submit assignments or essays via Turnitin.

Your university email will be the main way that you’re contacted, so we’ve made sure you can access your email, calendar, tasks and contacts from the comfort of your own home. If you’re always on the go, why not link your emails to your phone or tablet device? Visit here for further instructions.

As a Christ Church student you can download software, including Microsoft Office and Sophos Antivirus, for free.

You also have up to 1TB of free cloud storage with Microsoft OneDrive. The great thing about OneDrive is that you can store all your documents in one place and access your files from anywhere, at any time. You can also share your work with others and collaborate with easy-to-use sharing tools. Find out more.

We recommend that you have your own laptop computer as there will be lots of online resources, recorded lectures and activities for you to engage with, to support your independent learning, both on and off campus.

Your first step is to discuss any special equipment or software requirements with your programme to ensure you have what you need from the start.

  • For most programmes, a Windows laptop is recommended with an Intel i5 processor with 8GB Ram.
  • For creative arts programmes e.g. music or media related courses an Apple MacBook may be more appropriate.
  • If you are studying computing or engineering subjects you may wish to consider a higher specification laptop to support your studies, for example, an i7 processor with 16GB Ram.

Make sure your device has the latest system updates, anti-virus protection and is protected with a password or PIN code.

Please note that only devices with the following operating systems can connect to the university WIFI: Microsoft Windows: 8.1, Windows 10 and RT 8.1, Apple Mac OS: 10.12 and newer, Linux OS: later versions supporting WPA2 Enterprise/AES encryption.

If you do not have a laptop, when on campus, there are many PCs and Apple Macs to use. You can also borrow a laptop while in the library and a small number of laptops are even available for 24hour loan, off campus use.

If you are worried about accessing essential IT equipment to support your studies please contact studentwellbeing@canterbury.ac.uk for advice and support.