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Britsafe Accessibility Statement

Accessibility statement for Britsafe Enterprise Learning Management System (LMS) (

Britsafe Enterprise LMS is an online learning platform for staff development that is a commercial product designed and developed by The British Safety Council in accordance with internationally recognised Web Content Accessibility guidelines (WCAG) 2.1 Level AA as well as US section 508 standards. The site is run by Canterbury Christ Church University. We want as many people as possible to use this site so within the ‘native’ Britsafe Enterprise LMS interface* you will be able to:

  • Zoom in up to 200% without text spilling off the screen
  • Navigate the site using just a keyboard
  • Listen to most of the site using a screenreader
  • Enable high contrast colours

*Please note that content uploaded to Britsafe Enterprise LMS is created by a variety of users and technologies, and as such cannot be guaranteed to meet all of these requirements.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is Britsafe Enterprise LMS?

We know some parts of Britsafe Enterprise LMS are not accessible. While the Britsafe Enterprise LMS platform itself is compliant with accessibility standards, the content developed for the platform may not meet such standards.

  • Some interactions cannot be navigated using just a keyboard.
  • Although you can zoom to 200% the text does spill off the screen.
  • Line height or spacing of text is not modifiable by the user.

What to do if you can't access parts of Britsafe Enterprise LMS

For any other accessibility issues you may have with Britsafe Enterprise LMS, please contact Organisational and People Development. We will consider your request and get back to you within 10 working days.

Reporting accessibility problems with Britsafe Enterprise LMS

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact Organisational and People Development and we will get back to you within 10 working days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Us

The Organisational and People Development team who support and maintain Britsafe Enterprise LMS are based on the Canterbury Campus in Rochester House. You can contact us via the Organisational and People Development email. You can contact us by phone at 01227 92 2746.

Technical information about Britsafe Enterprise LMS's accessibility

Canterbury Christ Church University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with accessibility regulations

Some of the interactive e-learning content provided by the British Safety Council within the Britsafe Enterprise LMS is not accessible due to the methods used to create the content. The British Safety Council have no current plans to correct this.

How we tested Britsafe Enterprise LMS

We asked The British Safety Council to provide information on how they test their product for accessibility compliance, but they have not provided us with such information.

Currently CCCU has not undertaken any extensive testing of the site ourselves. However, we are exploring resources to allow us to do this in the future.

What we are doing to improve accessibility

The University continues to work closely with The British Safety Council to monitor accessibility and make improvements as required.Content publishers are being required to undertake training to show them how to create accessible content. This should address issues with future in-accessible content being created, and help them to understand what changes need to be made to existing content to make it more accessible.This document will be updated as plans for addressing accessibility issues in Britsafe Enterprise LMS are implemented.


This statement was prepared on 14th February 2020.
It was last updated on 21st September 2020.


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