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Website Accessibility Statement

Accessibility statement for

This site is run by Canterbury Christ Church University. is a centrally supported website that is designed and developed in accordance with internationally recognised Web Content Accessibility guidelines (WCAG) 2.1 Level AA, as well as US section 508 standards.

We want as many people as possible to use this site so, within the internet browser interface, you will be able to:

  • zoom in up to 200% without text spilling off the screen
  • navigate the site using just a keyboard
  • listen to most of the site using a screen reader.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is

We're aware that some parts of this website are not accessible. These include the following issues:

  • You cannot modify the line height or spacing of text.
  • Most older PDF documents aren’t fully accessible to screen reader software.

What to do if you can't access parts of

If you need information on this website in a different format like PDF, large print, easy read, audio recording or braille, you can contact: (Sensus access). We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with

We’re always looking to improve the accessibility of Blackboard. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us

The Content team are based in:

Laud Building

North Holmes Road



You can contact us by email:

Technical information about's accessibility

Canterbury Christ Church University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with accessibility regulations

Content in is uploaded by staff across Canterbury Christ Church University and the Content team. It is not possible to confirm that all content is fully accessible. We are undertaking a programme of staff development to ensure staff make their content compliant.

We are also investigating numerous software packages, which will assist staff in making the content uploaded into compliant with WCAG 2.1 guidelines.

Disproportionate burden

Archived course content on the website is no longer being offered but is still available for information purposes. This is considered disproportionate burden as there is a substantial amount of content which can be accessed by a very small group of users.

We will however still provide alternative versions of these files for users who require them.

Content that is not within the scope of the accessibility regulations

The accessibility regulations don’t require us to fix documents published before 23 September 2018 if they’re not essential to providing our services e.g. content contained in older module Blackboards that you may still have access to.

We don’t currently plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested

Blackboard has undertaken a Voluntary Product Accessibility template which demonstrates where it supports WCAG 2.1 expectations with some exceptions.

As a result of this work we have not undertaken any testing of the site within CCCU. However, we are exploring resources to allow us to do this in the future.

What we are doing to improve accessibility

The University continues to work hard to monitor accessibility on this website and make improvements as required.

This document will be updated as plans for addressing accessibility issues are rolled out across the institution.

This statement was prepared on 20 September 2019. It was last updated on 23 April 2021.

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