Tourism Management

Postgraduate Certificate Collaborative Transformation

Year of entry

Gain a Postgraduate qualification in just six months, with the potential to save your organisation and its partnerships thousands of pounds.

Canterbury Christ Church University, in partnership with Shared Service Architecture, has established the UK’s first postgraduate qualification for developing Public Purpose Collaborations. For example, combined authorities, city regions, health & social care, blue light collaborations, systems­-wide transformations and back­office, or front­office, shared services.

This course provides you with the knowledge and skills to initiate and develop public purpose collaborations and shared service projects, whilst also giving you a valuable postgraduate qualification. You will become a skilled and valuable in-house resource, able to cascade your learned skills across colleagues in collaboration activities and reduce or negate the necessity to pay for external consultancy on projects.

“Found the course challenging and enjoyable in equal measure. The resources are excellent and presented in a clear and amusing way that makes them easy to apply at the many, and varied, stages of a shared service journey. Even if you don’t jump straight into developing a shared service, the learning around collaborative working and leadership prove extremely valuable in any working environment.”

Graduate Anne Nikolaou, Head of Business Support at Oldham Council

“With the introduction of the Police and Crime Act 2017 placing  a statutory duty on emergency services to collaborate it was essential that our collaboration team and our strategic managers had the necessary tools, techniques, skills and knowledge to effectively work in partnership with our emergency service colleagues. Completing the course has provided the team with a unified understanding and ways of working to drive and achieve collaborative thinking and working. The tool boxes and highway code to collaborative working and shared services have been our foundation guides’ on which we’ve built our programme; and I would estimate likely saved us two years of potentially misguided and misdirected efforts. I would recommend the course and its supporting guides as essential to supporting any emergency service in meeting its statutory duties.”

Julian Ashley SSA, Fire Service Lead for Collaboration, Essex County Fire & Rescue Service 

Public sector managers and consultants who wish to study the effective development of collaborations and shared service initiatives in the public sector and gain a qualification.

The key benefit is value for money: by potentially saving thousands of pounds by building in-house capacity and thereby minimising external consultancy fees. These savings can be gained by applying a range of the 100 tools, techniques and templates, provided to each graduate, to create in-house reports, assessments, risk registers, stakeholder group analyses and action plans, and business case reports. Traditionally, these are undertaken by external consultants at standard fees of between £750 and £1,000 per day. By developing and using in-house managers, this could realise many thousands of pounds in tangible savings for shared service partnerships.

The Postgraduate Certificate in Collaborative Transformation is a 60 credit, level 7 postgraduate award. It consists of three 20­ credit modules, and is expected to be completed within six months part­-time study.

Module 1: The Essentials of Shared and Collaborative Working

The first module consists of three taught units, provided by Shared Service Architects, that serve as the building blocks for the whole programme and introduces the concept of reflective practice as a method of work. The three units are one day seminars.

1.The Highway Code of Collaborative Transformation

What are the regulations and constraints that narrow or enable the choices in public purpose collaborative settings? For example, combined authorities, health and social care and shared service working.

This seminar is core for all students joining the programme.

Shared Service Architects are providing a range of seminars that are of relevance to this programme. Students who, within 18 months prior to joining the programme, have already attended one or more of these seminars may be able to bring these into Module 1 and receive an exemption. Please enquire at the point of application.

Students who have not yet attended any of the seminars provided by Shared Service Architects, will also have to attend the following two sessions:

2. Building Shared Trust & Vision in Collaborative Transformation:

40 tools, techniques and templates for building strong trust and absolute clarity of shared vision between public sector partners in collaborations and shared services

3. Drafting Collaboration Business Cases:

50+ tools, techniques and templates for developing elements of a collaboration or shared service business case in-house.

As a result of these taught units, you will have a sound and systematic understanding of collaboration strategy. You will be asked to demonstrate how you intend applying the learning to a current workplace collaboration activity, or shared service, through an evidence portfolio and written assessment.

Module 2: Change Management Theory and Practice

Research and analysis methodologies

Current research and practice in change management

The impact of change management on collaborations and shared services

In the second module, you will develop a more conceptual understanding enabling you to identify and critically evaluate current research and practice in the field of change management and its impact in public purpose collaborations.

This involves a written literature review and a written critical appraisal of 1-2 existing collaborative initiatives. The appraisal will identify what can be learned from them and applied to your workplace setting.

Module 3: Developing a Collaborative Transformation Roadmap

Applying the understanding of the essentials of change management to collaboration and shared service settings

Constructing a detailed “road map” to take an organisation forward in its collaboration or shared service activity

Through this module you will apply your deeper understanding of collaborations and shared service initiatives to your own organisation and construct a detailed plan or ‘road map’ to take your organisation forward along the collaboration or shared service route.

All three modules will consist of a mixture of tutor-led input and structured activities in which you are invited to explore and critically discuss how relevant concepts, theories and models have been and might be applied in the workplace to enhance organisational and managerial effectiveness. The structured direct contact sessions are designed to provide a tutor-led forum for the exploration of the underpinning principles, issues and demands of collaborative transformation activities within the current complex environment. A typical session may comprise a lecture of approximately 60 - 90 minutes, where overarching conceptual frameworks and aspects of the literature may be introduced. This would normally be followed by an opportunity for issues to be discussed or a seminar topic to be presented. In seminars you will participate interactively in exercises or problem solving, or lead the group on specific topics for debate. Further support is provided through a virtual learning environment (i.e. Blackboard) and direct contact via email with the respective module leaders.

 Through a portfolio of work and critical reflection.


2019/20 tuition fees for this course

Full-time  N/A N/A
Part-time  £2,950 £2,950

Students may self-fund their course or a sponsor may fund or part-fund. Bursaries, scholarships and fee discounts may also be available.

Further information

Additional course costs

Although we aim to minimise any additional costs to students over and above the course tuition fee, there will be some additional costs which students are expected to meet.

Costs applicable to all students

Text books Own purchase text books
Travel to other sites Where travel to other sites is required, this will be payable by the student
Library Fees and Fines Where students fail to return loaned items within the required time they will be responsible for the cost of any library fees and fines applicable
Printing & Photocopying The cost of printing and photocopying undertaken by students to support their individual learning are payable by the student
Graduation ceremonies It is free for the student to attend the ceremony itself. Guest tickets and robe hire / photography are additional costs payable by the student

General principle policy

The University’s general principles policy for additional course fees are set out here

CategoryIncluded in the tuition feeAdditional cost to student
Field trips (including trips abroad and trips to museums, theatres, workshops etc) No, if the trip contributes to the course as an optional module. Yes if the trip is optional.
Travel and accommodation costs for placements  No

Travel and accommodation costs for professional placements within the Education and Health & Wellbeing Faculties.

Travel and accommodation costs for other work placements. 
Text books No Own purchase text books.
DBS / Health checks No Yes
Professional Body registration No Yes
Travel to other sites (e.g. travel to swimming pool for lessons) No Yes
Clothing / Kit Yes, where the clothing / kit is essential for Health & Safety reasons. Yes, where the clothing is kept by the student and not essential for health and safety reasons.
Learning materials Essential learning materials (excluding text books) in connection with the course. Additional materials beyond the standard provision essential for the course or where the costs are determined by the student’s area of interest and the outputs are retained by the student.
Library fees and fines No Yes
Printing and photocopying No Yes
Social events No, unless the event forms an essential part of the course. Yes, unless the event forms an essential part of the course.
Graduation ceremonies It is free for the student to attend the ceremony itself. Guest tickets and robe hire/ photography are additional costs payable by the student.

The course comprises a mix of taught modules, the development of an evidence portfolio demonstrating how you are applying your learning and written assessments.

Each module carries 20 Masters level credits. The taught seminars will be available in various locations across the country with good travel connections, and the self-learning sessions will be managed through distance learning techniques.

You will be required to produce a portfolio of work, reflecting your learning and application of tools, as well as a critical reflection on the applicability of such tools in your own organisation. The 'Course Work Open­ House' will enable you to post questions about your coursework at any time and lecturers will feed back to you.

The course will develop your skills in managing the initiation and development of business cases in diverse partnerships in collaborative public sector settings. You will understand how to apply change management principles to front and back office collaborations and how to create effective roadmaps for use by your employer.

Teaching dates 2019/2020

Module 1:

  • Session 1: TBC
  • Session 2: TBC
  • Session 3: TBC

Module 2:

  • Session 1: TBC

Module 3:

  • Session 1: TBC
  • Session 2: TBC

Alternative options for groups are available on request. For more programme information please contact Dr Wim van Vuuren, Programme Director.

Canterbury Christ Church University

Tel: +44 (0) 1227 782118

Email: Wim.van­


Fact file

UCAS institution code

  • C10


  • 6 months part-time with a twice yearly intake in February and October


  • Intakes in Feb & Oct

Entry requirements

  • A honours degree at 2.2 or above, however consideration will be given where applicants have a professional diploma, or equivalent, at an appropriate level in a relevant subject discipline, or can demonstrate significant professional experience at an appropriate level, together with relevant qualifications.
  • Candidates without a good honours degree may be subject to an interview with the Programme Director to assess suitability to join the programme.


  • London


Last edited 08/03/2019 13:54:00

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Last edited: 08/03/2019 13:54:00