Borrowing, Returning and Reservations

Our print and audio visual items can be borrowed by anyone with a University smartcard or Library Card.

Exceptions are journals and items marked as Reference, which can't be borrowed, and Special Collections, including theses, which are not available on open shelves. To borrow items you will need your smartcard. Self-service machines are available at all our libraries.

 

You can borrow:

  • 20 items from the 4-week loan Collection
  • 6 items from the 7-day loan Collection
  • 2 items from the 24-hour loan Collection
  • 20 items from the Curriculum Resources Collection

Students eligible for extended loans (by arrangement with the Student Disability Service) will have 7-day Collection items issued for 14 days.

All loans, except for 24-hour loan items, will be renewed automatically on a rolling basis (in accordance with the loan period of the item), unless the item is reserved by another user.

24-hour loans cannot be reserved and are not renewable.

If your loan has been requested then it will not be renewed; you will be notified by email that the loan will need returning.

If you encounter any problems then please contact us as soon as possible for assistance.

You can log into your LibrarySearch library account online for a list of items you have on loan.

A monthly statement with details of items on loan will be sent to you by email so that you can keep track of the items you have on loan and decide if you need to return those that you don’t need any longer.

It is important you check your monthly borrowing statement and library account regularly so that you know when your items are due for return.

Once the book has been requested, you will receive an email to let you know and to advise you to return the item.

At that point, the item will stop being renewed and the due date will be the date for you to return the item.

If the reservation is satisfied before you bring your copy back, the loan will be automatically renewed again.

You can return items to any campus library; items do not have to be returned to the library they were borrowed from. Items can be returned:

  • through the self-returns machines by bringing items to the staffed desks.
  • If you are having difficulty getting to the Library to return books, you can post them to your home library.

You are responsible for the book until it is returned, so we recommend that you get proof of postage. We will take the return date as being the date your parcel was date stamped by the postal service.

LibrarySearch can be used to search for items across all our campus libraries. You can use it to see which of our libraries hold copies of the items you are interested in.

Reservations are made by logging into LibrarySearch. After logging in, you will always see a “Place Reservation” button alongside the item details but you can only place a reservation if there are no copies currently available at your home library.

Reservations can be placed:

  • If all the copies of the item are out on loan at your home library.
  • If the copy is only held at another campus library and not at your home library. It can then be reserved and sent to your chosen pick up library.

You can:

  • Place reservations on 4-week and 7-day items.
  • Request a maximum of 20 items at a time.
  • Check your reservations by logging into your LibrarySearch account. To cancel any reservations that are no longer required go in to the “holds” tab, check the relevant item and press the “Cancel Hold(s)” button.

Notification and collection:

  • Notification is sent to your university e-mail address when an item is ready for collection.
  • The item will be held for one week for you to collect.
  • Items are collected from your campus libraries reservations pick-up point. At Augustine House this is located next to the self-service returns point.
  • Your items will be indicated by a paper slip with your surname and last five digits of your student card number.

If you are unable to place a reservation on an item please contact us for assistance.

As a member of Canterbury Christ Church University, you can borrow items across our entire network of libraries and if the item you want is on the shelf at another Library, we’ll bring the item to your home library for you to pick up.

Place a reservation on the item in the same way as you would above and you’ll be notified by your University email address when it’s arrived by courier and ready for collection.

You can’t reserve a copy of an item from another library if there is a copy available on the shelf at your home library or if it is a 24-hour loan.

 

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Last edited: 31/10/2018 09:26:00