Special Arrangements

If you require any special arrangements to enable you or guests to attend your Graduation/Award Ceremony, please follow the instructions in your online RSVP. We must receive requests/information prior to the RSVP closing date.

Regrettably we cannot guarantee that the University will be able to accommodate any requirements received after this date. All special arrangements will be confirmed by the Graduation Manager before the ceremony in consultation with the University’s Student Disability Services.

The university works with a specialist company to ensure that guests and students requiring special arrangements receive tailored support in terms of gaining entrance to and navigating our venues on the day of the graduation, this will be discussed with you upon receiving a request for special arrangements.

Please note guests that may require assistance in an evacuation are encouraged to make themselves known on arrival at university campus sites.

If your arrangement changes or is no longer required please notify the Graduation Team as soon as possible.

Available Special Arrangements Support

British Sign Language Interpreters

The University can organise a British Sign Language Interpreter if requested prior to the closing date for replies.

Toilet Facilities

Accessible toilets at Canterbury Cathedral are located within the Cathedral grounds as part of the main public toilet facilities, they are located opposite the Cathedral in the grounds.

At Rochester toilets can be found opposite the Corn Exchange and there are also facilities inside the Corn Exchange.

At Canterbury Christ Church University accessible toilets can be found in Augustine House and in the Anselm building.

Wheelchair/Mobility Scooter Access

The University is able to accommodate at our venues guests using wheelchairs and mobility scooters however, we must be informed prior to the closing date for replies. It is important to note that a chair will not be supplied to the guest in place of their wheelchair, equally the University is unable to supply wheelchairs.

Assistance Dog

The University can accommodate and provide adequate space for assistance dogs if requested prior to the closing date for replies.

Special Seating Requirements

The University are unable to provide adapted seating at our venues for individual requirements. You are advised to bring your own cushions or back support if you feel that you will not be able to sit on the chairs for the duration of the ceremony.

Hearing Loop

Our venues are fitted with an induction loop. Please use the ‘T’ switch on hearing aids.

Information in Large print or Braille

The University is able to provide a version of the Graduation programme in 16 point font size or braille if required and requested prior to the closing date. This smaller version of the programme will consist of a copy of all the introductory pages and the page relating to the student.

The University will post this smaller version of the programme via special delivery.


The security barriers at the entrances of Augustine House may cause interference to Pacemakers and therefore please ensure that you do not prolong your time at the entrance to Augustine House.

Live Streaming Option

The Cathedral ceremonies are live streamed and can be accessed free of charge from the comfort of your own home.

We also stream the Canterbury Cathedral ceremonies live to the St. George’s Centre (Student Union) and the Rochester Cathedral ceremonies to the Medway Campus (Rwg21). This has proven incredibly popular due to the availability of comfortable seating, access to facilities and refreshments throughout the duration of the ceremony. This is a free facility to whomever wishes to attend and we would like to take this opportunity to inform you of its availability as a potential alternative to the Cathedral should you decide that this option better suits your needs.


Connect with us

Last edited: 20/09/2019 10:20:00