You must submit your online RSVP to confirm your place, book your guest tickets and make payment prior to the RSVP in order to graduate. You will be prompted to make payment for guest tickets within the online store when filling out your RSVP. The closing date for purchasing tickets is stated in your invite email and in the Your Ceremony and Ticket Payment section.
Anyone can purchase tickets via the online site as long as they have the correct student identification number.
No personal circumstances will be taken into consideration; every student has the same opportunity for obtaining ticket(s).
Payment for tickets can only be made via our online payment facility. To make your payment, you will first need to set up an account with the University’s Online Shop, if you have not previously done so. If you are having any difficulty trying to make payment for your guest tickets, please contact our Finance Department directly on 01227 782412.
Your email invitation will contain instructions for ordering your gown, as well as provide detail on how to pre-order photographs to be taken on the day.
Once your payment for guest tickets has been successful you will receive an email from the Finance Store confirming that payment has been received. The email will be sent to the email address you provide when completing the payment form. If payment for your tickets remains outstanding your guest tickets will be withheld and potentially reissued to other guests.
If your student ID is not accepted by the payment system, check to make sure it is correct with no spaces before or after. If the problem persists please contact the i-zone via firstname.lastname@example.org or by calling 01227 782222. A call will be logged to the Graduation & Registry Events Office who will contact you accordingly.