LibrarySearch can be used to search for items across all our campus libraries. You can use it to see which of our libraries hold copies of the items you are interested in. Your Click and Collect reservations are made by logging into LibrarySearch. After logging in, you will always see a “Place Reservation” button alongside the item details but at present you can only place reservations on items that are showing as ‘available’ in Augustine House or the Drill Hall Library.
We regret that it is not possible to request material which is currently on loan or which has recently been returned, these items will be stored for 72 hours, until the risk of virus transmission has been mitigated.
- request 4-week, 7-day and 24-hour loan items.
- place reservations on a maximum of ten items at one time.
- check your reservations by logging into your LibrarySearch account. To cancel any reservations that are no longer required go in to the “holds” tab, check the relevant item and press the “Cancel Hold(s)” button.
We will aim to make items available for collection within 5 working days of your request being made. If you place a request on a Friday or at the weekend, there may be a short delay if we have a backlog of requests to deal with.
When the requested item is ready, you will receive an email to your University email address confirming that it is available and giving you further instructions for collection.
At launch of this service you'll be able to collect items between 10:00 and 15:00 (Monday - Friday) by appointment only. Book a time slot for the day and time you'd like to collect your items once you've received your email notification.
We will keep your reserved items at the Reservation Pick up Point for 7 days. If for any reason you cannot book a suitable time in those seven days, but you'd still like to collect the items, email us on firstname.lastname@example.org. If after seven days items aren’t collected they will be returned to the shelves to allow other users to request them.
You will need to bring your smartcard to enter the building and borrow the items that you have requested.