Connect to eduroam WiFi

eduroam is the recommended WiFi service for students at CCCU. It is the main University wireless network allowing access to the internet and connectivity at other eduroam participating educational institutions around the world, wherever you see the eduroam logo. 

For accommodation internet connection options please visit the ResNET wifi page.

Quick start

Select eduroam from the list of wireless networks presented on your device and enter your username in the format below and your password:

Username: abc1@canterbury.ac.uk

Password: Enter your normal University password

Select device for step-by-step instructions

Android

Enable wi-fi and select eduroam

  1. Open Settings
  2. In Wireless & Networks, enable Wi-fi
  3. Open Wi-fi, select eduroam

Configuring connection to eduroam

  1. In EAP method, select PEAP
  2. In Phase 2 Authentication, select MSCHAPV2
  3. In Identity, enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  4. In Password, enter your normal University password
  5. Click Connect  

Please note: In some versions of Android you may be asked to select your CA certificate.

  • For Android v5/v6, you should set your CA certificate as '(unspecified)'.
  • For Android v7 or later, you should set your CA certificate as 'do not validate'.

Apple

Enable wi-fi and select eduroam

  1. Open Settings
  2. Enable Wi-fi
  3. Select eduroam
  4. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  5. Enter your normal University password
  6. Accept certificate when prompted

Proxy setting

  1. In Http Proxy, select Off

Enable AirPort and select eduroam

  1. Open System Preferences
  2. Select Internet & Wireless
  3. Enable AirPort
  4. Select Open Network Preferences
  5. Select eduroam
  6. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  7. Enter your normal University password
  8. Enable Remember this network

Configuring connection to eduroam

  1. In Network Preferences, select Advanced
  2. Select TCP/IP tab
  3. In Configure IPv4, select Using DHCP
  4. Select 802.1X tab
  5. Ensure the window on left is clear of settings
  6. Select Proxies tab
  7. Enable Auto Proxy Discovery
  8. Select AirPort tab
  9. Security type of eduroam must display as WPA2 Enterprise, if not, remove by clicking on the minus button and setup again

Configure Firefox browser settings

If you are using Firefox as your browser you will need to ensure the following settings are used:

  1. Preferences > Network > Settings > Auto-detect Proxy

Windows

Enable wi-fi and select eduroam

  1. Open Settings
  2. Make sure that Wi-fi networking is turned On
  3. Select eduroam
  4. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  5. Enter your normal University password
  6. Click Connect

Manually connect to eduroam

  1. Click on Start button and open Control Panel
  2. In Network and Internet open Network and Sharing Center, select Set up a new connection or network
  3. Select Manually Connect to a Wireless Network and click Next
  4. In Network name, enter eduroam
  5. In Security type select WPA2-Enterprise
  6. in Encryption type select AES
  7. Click Next and select Change Connection Settings
  8. On the Connection tab, check Connect automatically when this network is in range and also check Connect even if the network is not broadcasting its name (SSID)
  9. Uncheck Connect to a more preferred network if available
  10. Open Security tab
  11. In Choose a network authentication method, select Microsoft: Protected EAP (PEAP)
  12. Click Settings and uncheck Validate Server Certificate
  13. In Select Authentication Method choose Secured password (EAP-MSCHAP v2)
  14. Click Configure and uncheck Automatically use my Windows log-on name and password (and domain if any) and click OK
  15. Click OK
  16. Click Advanced Settings
  17. Check Specify authentication mode and select User or computer authentication
  18. Uncheck Enable single sign on for this network (if not already)
  19. Click OK
  20. Click OK
  21. Click on the wireless icon on the desktop and click on eduroam
  22. Click on Connect
  23. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk) when prompted
  24. Enter your normal University password
  25. Click OK and a connection will establish.

Check your browser settings

  1. click Start and type Run in search box
  2. Open Run and type inetcpl.cpl , select Connections tab
  3. Click LAN settings and ensure that Automatically detect settings is checked and click OK to close window

Manually connect to eduroam

  1. Click on Start button and open Control Panel
  2. In Network and Internet open Network and Sharing Center, select Set up a new connection or network
  3. Select Manually Connect to a Wireless Network and click Next
  4. In Network name, enter eduroam
  5. In Security type select WPA2-Enterprise
  6. in Encryption type select AES
  7. Click Next and select Change Connection Settings
  8. Open Security tab
  9. Click Settings and check Verify the server's identity by validating the certificate
  10. Click Configure and uncheck Automatically use my Windows log-on name and password (and domain if any) and click OK
  11. Click OK to return to the eduroam Wireless Network Properties screen and select Advance Settings
  12. Select Specify authentication mode and select User authentication and click Save credentials
  13. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  14. Enter your normal University password
  15. Click OK, and OK, and Close to exit
  16. Click on wireless icon and click Connect to establish your wireless connection

Check your browser settings

  1. click Start and type Run in search box
  2. Open Run and type inetcpl.cpl , select Connections tab
  3. Click LAN settings and ensure that Automatically detect settings is checked and click OK to close window

Manually connect to eduroam

  1. Click on Start button and open Control Panel
  2. In Network and Internet open Network and Sharing Center, select Set up a new connection or network
  3. Select Manually Connect to a Wireless Network and click Next
  4. In Network name, enter eduroam
  5. In Security type select WPA2-Enterprise
  6. in Encryption type select AES
  7. Click Next and select Change Connection Settings
  8. Open Security tab
  9. Click Settings and check Verify the server's identity by validating the certificate
  10. Click Configure and uncheck Automatically use my Windows log-on name and password (and domain if any) and click OK
  11. Click OK to return to the eduroam Wireless Network Properties screen and select Advance Settings
  12. Select Specify authentication mode and select User authentication and click Save credentials
  13. Enter username@canterbury.ac.uk (e.g. abc123@canterbury.ac.uk)
  14. Enter your normal University password
  15. Click OK, and OK, and Close to exit
  16. Click on wireless icon and click Connect to establish your wireless connection

Check your browser settings

  1. click Start and type Run in search box
  2. Open Run and type inetcpl.cpl , select Connections tab
  3. Click LAN settings and ensure that Automatically detect settings is checked and click OK to close window

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Last edited: 15/09/2019 10:45:00