The Technical Team

The Psychology Technicians’ office is Lg43, in Laud building. We provide dedicated technical support to the Psychology programme, dealing with specialist equipment, software and hardware problems and queries.

We provide support to Undergraduate and Postgraduate students and Academic and Support Staff in the School of Psychology. We also maintain the RPS system, Qualtrics questionnaires, and lab bookings. If you need help, knock on our door or email psytech@canterbury.ac.uk.

  
Richard Weatherall

Richard Weatherall

Senior Technician

Has years of experience in supporting the psychology department's students and staff, with everything from Eye Tracking and EEG to Qualtrics and Questionnaire building.

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Mark Titus

Technician

Has extensive experience in a wide variety of software and hardware solutions with a background in Human Factors Psychology and network infrastructure.

We are here to support you during your studies and provide a range of services. If you’re not sure, just email us at psytech@canterbury.ac.uk and if we can’t help we can direct you to someone who can. Some of the things we can help you with:

  • Lab bookings
  • Equipment Loans
  • Specialist Software and Hardware Training
  • Anything RPS related
  • Anything Qualtrics related
  • SPSS installations
  • Lecture recordings

We are also here to advise you on:

  • Questionnaire and experiment building
  • Implementing your study design
  • Data analysis
  • SPSS help
  • File retrieval
  • Programming
  • Photoshop and Video editing

The Psychology programme operates a Research Participation Scheme to provide students an opportunity to gain experience taking part in psychology studies, as well as provide a participant pool for final year projects.

First and second year students need to collect 10 RPS credits in each year. Final year students do not need to collect credits, but can still take part in studies if they wish!

Check out the guidelines on blackboard before using RPS. Your RPS login is different to your computing login, so if you get stuck, give us an email! 

If you are making a questionnaire, we need to make a Qualtrics account for you first. Just give us an email and let us know! We can also show you the basics or check out the official guides at https://www.qualtrics.com/support/

We can also provide training and advise for building computer-based stimulus display experiments using programs such as Superlab, E-Prime and PsychoPy. 

We have multiple dedicated labs for psychological testing, including:

  • Computer/Cognitive labs
  • Interview room
  • HD Developmental Observation Lab with 1-way Mirror
  • Eye-tracking
  • EEG and EEG Biofeedback
  • 24 touchscreen workstation seminar room with interactive whiteboard 

Plus dozens of loanable items, including ipads, laptops, a biofeedback monitor, a sound meter, skin response detectors (GSR), pulse oximeter, a fitbit, dictaphones, mic headsets, laser pointers, a camcorder, stopwatches, 250 lecture response units, and much more.

SPSS, the software package we use for statistical analysis in psychology, is accessible from any university PC and can be downloaded onto any personal computer, Windows or Mac, from here: SPSS.aspx

Top Tip: Extract the zip file before installing!

Simple but detailed guides for this (and lots more) are on blackboard.

How do I do this?

This is our most common question, and we can normally help. Just email us at psytech@canterbury.ac.uk with the problem and we will reply with a response or arrange a time to meet. You can always just knock on our door in Lg43 and see if we’re free.

How do I make an RPS or Qualtrics account?

We must do that for you, so email us at psytech@canterbury.ac.uk or come and see us. 

How do I book a lab?

If you have a study on RPS then book through that, if not then we can make the booking for you.  For availability, check out the online calendar.

I’m stuck with SPSS!

For technical problems with the software, we can definitely help. 

For statistical problems we can help where appropriate (being careful not to do it for you!), but your supervisor or the help sessions are advised. 

What we cannot help with:

General IT account stuff, such as:

  • Resetting your computer password
  • Swipe card / library account / printer credits
  • Problems with Wifi connection

For these queries contact the iZone at i-zone@canterbury.ac.uk or on 01227 782222

Course and module information, such as:

  • Module information
  • Change of course or pathway
  • Exam information
  • Lecture/seminar groups/timetable

For these queries contact the Psychology Admins at psychology@canterbury.ac.uk

Extra support, such as:

  • Concessions
  • Extensions
  • Learning Support Plans
  • Counselling/mediation services
  • Study Support

For these queries contact the Psychology Student Advice Team, for Undergraduates: ugpsyadvice@canterbury.ac.uk, for Post Graduates: pgpsyadvice@canterbury.ac.uk

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Last edited: 09/04/2019 14:19:00