Trusted Contact Privacy Notice.

Our Privacy Notice explains the University’s processing of trusted contact personal data. We provide here a summary of how we use trusted contact information. We go into more detail in the Privacy Notice.

Summary

1. We ask all students to provide trusted contact information each year at registration.
2. Usually, their trusted contact will be a parent, partner, family member, carer or guardian. However, it does not have to be.
3. The nominated trusted contact must be able and willing to act on the student’s behalf in case of a serious incident or serious concerns about a student’s safety or mental health.
4. The information collected is the trusted contact’s name and title, relationship with the student, mobile phone number, landline phone number, e-mail, and address.
5. We ask students to ensure their trusted contact is
   1. aware they nominated them as a trusted contact and provided their contact details to the University; and
   2. readily contactable
6. Students can change the trusted contact at any time in the year and as often as they wish. They can do so by logging into the student portal. They can remove the trusted contact, but we strongly advise providing us with a trusted contact as it is in their interests.
7. We only make contact with trusted contacts in extreme circumstances. We do not use trusted contact information to tell someone about a student’s studies at the University. We only use it when we have a concern about the student’s health, safety or welfare.
8. We will use the trusted contact information as a public interest task. It is in the public interest to ensure all our students are kept safe and to contact nominees in the event of an emergency.
9. The trusted contact can ask the University to remove their details. We will let the student know so they can nominate another trusted contact.
10. We also use personal data to protect the vital interests of the student or another person’s vital interests in life-or-death situations. An example is when a person is unconscious after an accident. We may inform the trusted contact in these circumstances.

When we process special category data relating to trusted contacts, we do so because it is necessary for a substantial public interest concerning safeguarding individuals.