We understand this is a uniquely challenging time, and with the Covid-19 situation changing rapidly we know many of you will have concerns about your child’s university experience. We are monitoring the situation closely to ensure we are following the advice provided by the government and working hard to support our students so that they can succeed in their studies and stay safe.

Our campuses are open and our priority is to provide students with the highest quality education and student experience while protecting their health, safety and wellbeing, in strict accordance with guidance from the government.

Following months of detailed planning and careful assessments, we have introduced a number of new health and safety measures across all our campuses from face coverings required in all buildings, to the introduction of hand sanitisers, reduced numbers at any one time on campus, to high frequency cleaning.

Taking personal responsibility will be critical in stopping any spread of Covid-19. It’s essential that students know how to keep themselves safe on and off campus. They will need to follow government guidance at all times (some of which is now a legal requirement) and keep up-to-date with the University’s own procedures, like those in University accommodation.

We are also encouraging all students to register with a GP and download the NHS Covid-19 app.

Wellbeing support

This has not been an easy time for anyone, and many students have been particularly impacted by the pandemic. We know that students may be feeling low, worried, anxious, or be concerned about their health and their loved ones.

Our Student Support Health and Wellbeing Team works hard to ensure that our students do not feel alone, and our Student Wellbeing Advisors are on hand to offer a mixture of face-to-face and online support via email, phone and video conferencing, as well as virtual drop in sessions.

Students can access a range of other support online, including:

  • Togetherall: a free 24/7 online support service where students can go if they’re feeling down or struggling to cope with anything. Whether they want to speak to peers or a counsellor, there will be someone there every minute of every day.
  • Self Help Guides: providing online advice on how to manage a range of wellbeing matters.

Our Student Wellbeing Advisers can also offer specific support in relation to Covid-19, including shielded health conditions, vulnerable health conditions, personal circumstances and characteristics and developing a Personal Emergency Evacuation Plan.

The health and safety of our students living in University accommodation is our top priority, and we are rigorously following government guidelines to provide a safe environment for students to live, including increasing the cleaning regimes in communal areas and supplying hand sanitisers at the entrances to each accommodation block.

Students who are living in University accommodation will have formed new households with their housemates, with whom they can socialise safely. We are encouraging students to support the safety of their new community by observing social distancing guidelines outside of their household, maintaining good hygiene practice, implementing cleaning rotas and following the government protocol around contact tracing and self-isolating.

Students are not permitted to have any visitors in to their flat/ house or room.

Supporting students who are self-isolating

If your daughter/son has to self-isolate, we are here to support them. You can find out more about the support we offer here.

If your daughter/son has symptoms of COVID-19, has to self-isolate due to someone in their household experiencing Covid-19 symptoms, if they have tested positive for Covid-19 or has been advised to self-isolate by the NHS Test and Trace service, it is important that they stay at home and let us know. You can find more information about this here.

The University is supporting the NHS Test and Trace system by asking students, staff and visitors to download the NHS Covid-19 app and to check-in on the NHS Covid-19 app every time they see a Test and Trace sign at key locations around campus. Find out more about how the University is supporting NHS Test and Trace.

We are encouraging all students to register with a GP, download the NHS app and follow government guidelines at all times.

Local testing sites

We have a Local Testing Site by our Canterbury Campus. Tests can be booked via the NHS Covid-19 app or the NHS website. There are local testing sites on the Universities of Medway campus at Chatham Maritime and at the University of Kent’s Canterbury Campus.

Teaching will be delivered through a mix of on-campus face-to-face and digital activities. This is called “blended learning” and we are here to provide support so your daughter/son can benefit from all that this method of teaching offers.

Each course will tailor their blended learning to the needs of their students and the requirements of the course, which may require access to specialist rooms or equipment. On-site face-to-face classroom sessions will follow government and Public Health England guidelines.

If your daughter/son is self-isolating, they should contact their Programme Team so that they can be supported in their learning.

If your daughter/son is unable to access the right IT equipment for them to digitally engage with their programme, they can apply for a long-term laptop loan.

Before your daughter/son can undertake a placement, the University will help them to understand their own individual health risk profile. Where necessary, this will include an Occupational Health Assessment, which may mean further action is required by the student, or the University, before they can undertake a placement.

Placement organisations will have risk assessments in place to provide a safe environment. We and placement providers follow government health and safety advice, and students will be made aware that they must comply with all local risk management requirements to minimise risks whilst at the University and on placement.