If you have symptoms or test positive for COVID-19 you will have to self-isolate for 10 days.

We are here to support you throughout your self-isolation, ensuring that you can stay safe, well and continue with your studies as much as possible.

It is very important that you follow government self-isolation guidance.  Failure to comply with self-isolation requirements may result in a fine of up to £10,000. 

Those living with someone with COVID-19 symptoms must also isolate under the government household-isolation requirements, except if they are fully vaccinated or aged under 18 years and 6 months or not able to get vaccinated for medical reasons. Please note that fully vaccinated means that you have been vaccinated with an MHRA approved COVID-19 vaccine in the UK, and at least 14 days have passed since you received the recommended doses of that vaccine.

If you need to self-isolate, please inform the University as soon as possible by completing this form – please do not wait until your test results have been received. By reporting directly to us we can support you and work with Public Health England to take action quickly to reduce the chances of other people catching the virus. 

If you have COVID-19 symptoms or been in contact with someone who is experiencing COVID-19 symptoms you should arrange a PCR test as soon as possible to reduce the risk to others.

You can order a home test kit or book an appointment at a test site. To reduce the risk to others you should only use a test site if you are unable to use the home PCR testing service. If you go to a test site, strictly observe social distancing advice and return home immediately afterwards. If you order a home test kit you should use and return it within 48 hours of receiving it.

To book a test, please visit www.gov.uk/get-coronavirus-test

It is very important you look after yourself and stay as healthy as you can during this time.

If, like most students, you spend more weeks of the year at your university address than your family’s address, you need to register with a GP near your university address, so that if you are ever ill you know you can get the help you need. Click here to find your local GP service.

For those of you with existing medical conditions, most chemists now offer a delivery service.

You may not be ill or have any symptoms while self-isolating. If you do experience symptoms you can often manage these while at home until you recover. Download the NHS App for guidance on symptoms and self-isolation and check out NHS advice here.

If you're concerned about your symptoms and need medical advice, use the NHS 111 online coronavirus service.

Further COVID-19 related health advice is available from NHS Choices.


As well as completing the University online form you need to contact your Course Team so they can support you in your studies and, if you are well, arrange online learning and teaching.

If you were on placement in the 48hrs before symptoms, you must also self-report to your placement provider.

If you are ill and this is affecting your ability to complete coursework or an examination you can apply for extenuating circumstances

There are a range of resources that you can access online while self-isolating to continue to develop your academic skills, prepare for your assignments and keep on top of your studies:

  • Your Digital Library is your gateway to online learning resources accessible anytime and anywhere including e-books, journals and databases.
  • The Learning Skills Hub provides you the opportunity to develop your skills and assess your understanding through a range of online modules aimed at your level of study.
  • SkillsforStudy offers a range of carefully paced online modules where you can complete a wide variety of interactive activities, tests and assessments.
  • A peer mentor can share their own learning experiences and any study tips that worked for them. You can connect with them via email or MS Teams.

You may be self-isolating, but you are not alone.

When completing the University online form you have an option to request a COVID Community Volunteer to contact you, check how you are coping and provide you with advice on where to get any support you may need. 

Other support includes:

  • If you’re feeling concerned or worried, you can have a chat with our Support and Wellbeing Advisers. They offer virtual drop-ins Monday-Friday, between 12 noon and 1pm.
  • Togetherall is a free 24/7 online support service where you can go if you’re feeling down or struggling to cope with anything. Whether you want to speak to peers or a counsellor, there will be someone there every minute of every day.
  • If you have a disability or specific health need please contact our Disability Team via disability@canterbury.ac.uk
  • Our Chaplains can provide pastoral and faith support, offering virtual prayers at 9am every day. Whatever your religion or culture they can also help you connect to the support you need.
  • Student Space is here to provide you with direct support and resources to navigate university life during the pandemic. You can also access one-to-one support for whatever challenge you’re facing at this time.
  • Our Mental Health Team also recommends having a look through this free e-book, written by Dr Emma Hepburn. It provides some great advice on ways to cope during a global pandemic.

 If you are well enough, you may be looking for ways to look after your physical wellbeing and Christ Church Sport and Active Health is here to help:

  • Our online StudyFit programme is designed to use physical activity to enhance mental as well as physical wellbeing. You can arrange an online meeting with a StudyFit Adviser who can help design a bespoke physical activity programme just for you and your situation.
  • You can join our range of online fitness classes. Our University fitness instructors are working closely with the team of OurParks instructors, delivering a range of classes including Stretch & Flex, BoxFit, Pilates, Dance, Yoga and more. Gaining access to the classes is easy, simply visit the OurParks webpage and signup for a free account.


We offer our students in accommodation a range of support to enable you to self-isolate safely, this includes:

  • An initial welfare call from the accommodation team.
  • You can also request a Students’ Union Wellbeing Box which contains some freebies to help cheer you up and keep you going at this time.
  • Support for you to arrange food deliveries including online shopping and takeaways.
  • An option to purchase subsidised meals to be delivered by the University at £5 for 3 meals per day.
  • A supply of essential cleaning materials for those who test positive.

It is very common for the Coronavirus to be transmitted between household members when one person is asymptomatic or becomes ill. 

A few simple precautions can reduce or stop the virus from moving from one person to another. Following these few steps will help to protect you, your housemates and your family.

Keeping your flat/house/room clean:

  • Make sure you clean bathrooms regularly (especially after a visitor has been) using your usual cleaning products.
  • Regularly clean any high-touch areas such as kitchen worktops, door handles, and remote controls.
  • Close the toilet seat before you flush.
  • Keep a window open in shared bathrooms if possible

Personal Hygiene:

  • Wash your hands with soap and water, or use hand sanitiser, when coming back to your flat.
  • Avoid sharing towels.
  • Food hygiene is always important, but more than ever you should make sure to wash your cutlery and crockery between uses and keep your surfaces clean.
  • If exercising indoors open windows and keep your distance.

If someone you share a flat has suspected symptoms or tests positive:

  • Try not to be in the same room as the person who has symptoms / has tested positive and ventilate well if you have to be in the same room.
  • If you have to be in the same room, everyone in the room should wear a face covering.
  • Do not share pots and pans or other utensils for cooking with the person who has symptoms/ has tested positive. Cook and eat separately and make sure you clean the pots, pans, and utensils between uses.
  • Do not share towels, bedding or clothes.
  • If sharing facilities, the bathroom should be cleaned after every use using your usual cleaning products.
  • Do not allow any visitors except in an emergency.
  • Wash your hands regularly with soap and water or use hand sanitiser.
  • If someone needs to help the individual who has suspected symptoms / has tested positive, then they should wear a face covering, minimise contact and wash their hands immediately after.
  • It is a good idea to avoid activities which could generate aerosols such as high energy exercise or singing

We know you might not easily be able to access food and other items you need. 

Many major supermarkets provide delivery or click and collect services – below are some sites you might find useful.  

You can also use Deliveroo or Uber Eats  or other online take-away services to get a variety of items delivered quickly. 

You may have to self-isolate but that does not mean you cannot stay connected to the Christ Church Community. Why not join the Students' Union Facebook Group, a great way to stay in touch and join in online events.

Don’t forget that Students’ Union clubs and societies can be a great support network, now and after your self-isolation period.