Press Release

21 December 2011

Baroness Hanham, Parliamentary Under Secretary of State at the Department for Communities and Local Government, has presented graduation certificates to a new cohort of public sector leaders and managers.

Baroness Hanham (centre) with graduates.
Baroness Hanham (centre) with graduates.

The graduates all received the national Postgraduate Certificate in Shared Services. A six month postgraduate programme designed and delivered through a partnership between Canterbury Christ Church University and Shared Service Architects.

Almost 200 councils, fire and rescue and police authorities, FE colleges and universities in England have put over 600 politicians, board members and senior managers through the Shared Services Architect’s programme, which forms the first part of the certificate programme. From that foundation, many have moved onto the postgraduate certificate since October 2010.

Dr Wim van Vuuren, Programme Director for the University, said: “Many politicians and senior leaders/managers have been thrust into shared service activity without sufficient training, putting both their organisation and their personal credibility at risk.

“Collaborative working is in fact very difficult, as is reflected in the low success rate of mergers and alliances in the private sector. The postgraduate certificate in shared services helps to overcome these problems.”

Jessica Harris, Relationship Manager for Libraries in the West Midlands at Arts Council England, is one of the new graduates. She said: “This course has strengthened my skills in supporting partnerships in my area of specialism, cultural services. Some of these partnerships are seeking to share services, whilst others are focussed on pilot projects which may lead to further joined-up work. I am able to draw on theory and practical resources to help them build strong collaborations and to secure efficiencies and impact as a result.”

Fellow student Bukky McGlynn, Customer Experience and Strategy Manager at Surrey County Council Shared Services said: “Doing the course was a fantastic opportunity to learn more about the shared services model; what makes them work and why many of them fail. I now understand the importance of developing a shared vision and collaboration in creating successful, sustainable partnerships. I have used the learning from the course to inform our partnership and commercial offering discussions.”

The university is now inviting applications for the February 2012 cohort. For further information on the postgraduate certificate presentation please contact Dr Wim Van Vuuren, Programme Director, Canterbury Christ Church University on +44 (0) 1227 782118, or email:


Notes to Editor

Canterbury Christ Church University

Canterbury Christ Church University is a modern university with a particular strength in higher education for the public services.

With nearly 20,000 students, and five campuses across Kent, its courses span a wide range of academic and professional subject areas.

  • We are the third highest university in England for student employability, with 94.3% of our recent graduates in employment or further study six months after graduating*.
  • Christ Church is the number one choice for local people looking to study at university in Kent (2010 UCAS).
  • We are the South East’s largest provider of courses for public service careers (outside of London).
  • In 2012 we will celebrate our Golden Jubilee, reflecting on 50 years of higher education and innovation.

*2009/10 Destination of Leavers from Higher Education survey


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Last edited: 14/12/2018 22:14:00