There's several ways you can get help, including your Personal Academic Tutor, the i-zone and your Peer Mentor (if you have opted to have one).
The i-zone is here to help with any questions you have about getting ready for uni, setting up your student account, moving into accommodation, preparing for registration or anything else you need to know before you arrive.
As well as being able to contact them via email and telephone, they also provide the ability to conduct a Live Chat online via these webpages.
Your programme team are there to support you with any questions you have on your your welcome, induction and timetable. Find your programme and their contact details here.
Every student is allocated a key named member of academic staff, from their programme of study called a Personal Academic Tutor (PAT)
Your PAT is there to provide you with academic support helping you to identify the academic skills you need to develop in order to succeed in your studies. This can include:
PATs will provide regular scheduled appointments to meet with their tutees either individually or in groups; these will take place at least 3 times per year.
To find out who your Personal Academic Tutor is please contact your Programme Team.
Right from the start we want to make sure that everyone, regardless of disability or differences, has what they need to reach their full potential.
By registering with our Disability and Mental Wellbeing Teams before you arrive, we can ensure that any additional support you may need for your learning is put in place.
Also let your programme team know if you have any needs so they can support you.
Our peer mentors can be first, second or third years as well as postgraduate students who are trained to provide a safe and confidential space for new students to talk freely and ask questions providing, reassurance and guidance to help you to settle in.