COVID-19 support infographic (2)

Supporting your learning

We’ve updated our borrowing policies so all loans (including 24-hour loans) will be extended and continue to be extended until the Coronavirus measures are relaxed, so you don’t need to worry about fines for late returns. To do this we’ve completely removed the ability to reserve items and suspended fines.

Digital Resources

In troubled times, it is good to see that our vendors and publishers are coming together to provide free access to online resources, knowing that all teaching and learning is now remote. The Library is also focussing much of it's efforts ensuring the resources you need are available online:

Since the start of the Coronavirus closure we’ve opened up access to 29 new databases and e-book bundles, which includes more than 350,000 e-books. In collaboration with our vendors and publishers, we have also been able to provide access to many more online resources.

We are keeping a blog post updated that outlines the e-book collections that you can use as well as some of the initiatives which have been announced internationally to keep the world reading during self-isolation. You can also follow a researcher’s journey navigating through these new resources.

To help you discover new e-books we have changed the LibrarySearch homepage, so you can see all the new e-books purchased relevant to your Faculty.

If the book you need is not currently available as an e-book through LibrarySearch, then please suggest it for purchase as an e-book through our online form. We will respond to your request within 5 working days and let you know if the e-book is available to add to our collection and update you on how long it will be before you can read it. Most e-books are normally available within 5 working days of purchase.

If it isn’t available as an e-book, we’ll let you know and discuss the potential of obtaining alternative titles.

The additional database additions have made over 250,000 more journal articles available online. Read our blog that highlights what journal articles have been made freely available by different publishers and how to make the most of the university’s subscription journals.

We have a guide to finding journal articles available if you need help getting started.

If you’re looking for a way of discovering journal articles through browsing, we have access to BrowZine. We have a blog post on getting started and another on using My articles and My Bookshelf.

If you’ve not discovered the LibKey Nomad Google Chrome browser extension, read our blog posts on how to download a .pdf file of a journal article we are subscribed to from a reference in Wikipedia or PubMed or hundreds of other Scholarly Publisher Websites.

Box of Broadcasts – On demand TV and Radio service for education. Access 2.2 million broadcasts dating back to the 1970s; record from over 75 free-to-air channels; create your own playlists, clips and clip compilations.

Kanopy – We currently have a limited selection of video resources available through Kanopy but our access does include the Great Courses series.

Academic video online – We are currently trialing Academic Video Online, it provides more than 62,000 titles spanning the widest range of subject areas including anthropology, business, counselling, film, health, history, music, and more.

Through the British Library EThOS service you can search over 500,000 doctoral theses and download available (note digitisation on demand is currently suspended) titles instantly for your research. More guidance
We take over 900 newspaper titles online. Use our .pdf guide to discover which titles are held on which database.

Although we are not able to accept any document delivery requests for books (most of our partner libraries are unable to supply to us at the moment), we will continue to try to supply articles for you. If in doubt, please submit the request via LibrarySearch but bear in mind that we may not be able to get your material to you. We have removed all charges for document delivery requests until 22 January 2021. The service is free for you to use but existing limits on the number of requests that can be made each year remain the same. See the document delivery page for more details.For any enquiries about the document delivery, email      

We have put together our top ten tips on accessing Library resources off campus. From troubleshooting browser issues to finding the right links to click on, this guide will take you through some of the common pitfalls and perils and help you access the resources you need when you’re off campus

For more detailed support you can check our off campus access guide.


Our new and improved subject guides will help you locate the resources most relevant to your subject area. Find them on the Library blog

The following resources can also help you to develop your academic skills:

Skills for Study – Develop the skills you need to succeed in your studies and prepare for life after university. Read our blog post to find out more. 

Skills Blogs – We've developed a new skills section of the Library blog. We’re posting advice on preparing for take-home exams, motivation when study at home, Blackboard Collaborate Ultra, time management and much more.

Blackboard - The Student Learning Development and Research Support Blackboard also contains a range of useful pdfs and powerpoints to support your skills development.

The following online resources can support you with referencing your assignments:

Cite them Right online - provides details of when to reference, setting out citations and a clear breakdown of how to structure references. The resource allows you to build your references in real-time, which can be copied into your assignments. There are also video tutorials available for additional support.

Skills Blogs - We'll keep you upto date with referencing developments through our Skills blogs. Read our most recent referencing blog - Harvard Referencing and why we sometimes get it wrong which takes a look at online citation generators.

Blackboard - There are a range of support materials on Blackboard. Follow the referencing column on our Produce : How to bring all your work together guide for a list of relevant resources.

Webpages - We have webpages on different referencing styles currently used at the University and the referecing tools that are available.

Need help?

General Enquiries

You can contact us for general enquiries by phone or email or call 01227 922352 (Canterbury) or call 01227 927126 (Salomons)

We will be monitoring these lines:
9-5pm (weekdays) 11-5pm (weekends) at Canterbury
9-5pm (weekdays) at Salomons

Visit our opening page for further details

Watch Alex's story who is dealing with your enquiries whilst based in Slovakia.

Learning Skills Team

You can still book a one-to-one appointment with your Learning Developer or Learning and Research Librarian through Blackboard. It can be delivered online through Microsoft Teams or Blackboard Collaborate depending on your preference. You should receive an email in advance of your scheduled time slot with details of how to join online. 

You can also email your academic skills questions to

Questions about finding and using online library material can be emailed to

Remember, we have plenty of online guidance available through our Blackboard pageSkills For StudySage Research Methods and Cite Them Right Online. You can also find guides for resources specific to your subject on the Library blog:


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Last edited: 21/08/2020 09:55:00