1 About Us

About Us...

Our libraries at Canterbury, Medway and Salomons Institute contain study spaces and modern facilities to suit different working styles, with access to books, print journals, e-journals, e-books through LibrarySearch. We’re here to help you navigate collections, identify the information you need and develop the skills to succeed in your studies.



Welcome to the Library and Learning Resources website.

Read our welcome


Vision and Strategic plan

Find out about our vision and values, our strategic aims and priorities.

Read our strategic plan


Our Commitment to you

We listen to all the things you say across the year and bring them together as a plan of improvement.

A plan we call “Our commitment to you

Read our commitment to you


Questionnaires, surveys, whiteboards, feedback events and even Valentine’s Day letters… your feedback is really important to us. Find out how we gather and use feedback or leave us a comment on the feedback form.

Find out more about feedback

Customer Service Excellence

We are proud that our commitment to provide an excellent user experience has been recognised by becoming the first university department to achieve the Customer Service Excellence (CSE) accreditation.

Find out more about Customer Service Excellence


Our regulations describe what we expect of you in your dealings with the Library. Equally, they show what you may expect from us.  

Read the Library Regulations


As partners in the learning process, we need your co-operation to maintain an atmosphere that positively contributes to everyone’s ability to study. Reading our code of conduct is the best way to help us to help you.

Augustine House Code of conduct
Salomons library Code of conduct


The Library User Charter sets out our commitment to service delivery and explains how we can work with you to provide the best possible learning experience.

Read our Library User Charter


Find out about the agreed levels of service you can expect to receive, as well as your obligations as a service customer.

Read our Service Level Statement


Find out about the policies guiding the development and management of Canterbury Christ Church University’s print, digital and other library collections.

Read the Collection Management and Development Policy

privacy notices

Our Privacy notices describe how we collect and use personal information about you in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The partners of Libshare are Canterbury Christ Church University, University of Kent and the University of Greenwich

Read the Library and Learning Resources Privacy Note

Read the Libshare Privacy Notice 


Our visitor access policy applies to independent, external visitors, such as members of the public, alumni (not holding an external library membership) and individual school/FE pupils (outside organised visits) who wish to consult the collection or use the facilities.

Read our Visitor Access Policy


Connect with us

Last edited: 16/09/2021 11:39:00