Accessing online resources and journal articles off-campus

Find this guide to referencing by selecting “Find Databases A-Z” from the main LibrarySearch page, click on “C” and then on “Cite them Right”.

If you are trying to use it from a link on Blackboard and it does not allow you fullaccess, try the following:

• On the Cite them Right webpage, click on “Help & FAQs”.
• Scroll down to the section, “Accessing Cite them right online” and click on the blue “Login” link.
• Click on “Institution login” and type Canterbury in the filter box.
• The refreshed screen should now say “Access brought to you by Canterbury Christ Church” in the top right of the screen.

Find this tool for saving and managing your references by selecting “Find Databases A-Z” from the main LibrarySearch page, click on “R” and then on “RefWorks”.

• You will need to personally register for your own account the first time you use RefWorks. Click on “Create Account” and enter your CCCU email.
• If prompted, select “Use login from my institution” and search for Canterbury Christ Church University.
• The refreshed page should now say “Canterbury Christ Church University” and show your name at the top of the screen. 

• If it does not say “Welcome Canterbury Christ Church University” at the top of the screen, click “Log in” at the top right of the screen.
• Under “Find your institution”, search for Canterbury Christ Church University and click the green “Log in” option.
• The refreshed screen should now say “Welcome Canterbury Christ Church University” at the top of the screen.
• Select “PDF” to view the full article. 

• If it says “You are not currently logged in through a participating institution or individual account” on the right-hand side, click “Login” in the top right-hand corner.
• Under the box “Login via an institution”, look for “Search by name” and type in Canterbury Christ Church University.
• Click on “Search”, and then on “Login”. The refreshed screen should now say “Access to JSTOR provided by Canterbury Christ Church University”.
• View the article on the screen or select “View PDF” (you may be prompted to accept the JSTOR terms and conditions to proceed).

• Click on “Academic Sign in” toward the bottom of the sign in box.
• Start typing Canterbury Christ Church University in the box and select the University from the evolving list of Institutions.
• Click on the "Continue with ID" button and sign in.
• The "What would you like to research today?" search box should now be visible. You can check you're logged in by clicking on the three dots in the top right-hand corner.

• If it does not say “I have access via: Canterbury Christ Church University” at the top of the page, click on “Access” and "View Access Options"
• Click on the Access through your Institution button. Search for "Canterbury Christ Church University" in the “Enter your institution's name” box and select the University from the list.
• You will be sent to the main webpage of the journal that your article is from. You can then either search for the article you want using the “Search this journal” search box or go back to LibrarySearch where you initially found the article reference and click on “View Content” to navigate through.
• At the top of the screen, you should now see "I have access via: Canterbury Christ Church University".
• View the article on the screen or download a PDF.

Note: you will need to personally register the first time you use ScienceDirect.

• If you have registered and your name is not displayed at the top of the page, click on “Sign in”.
• Click on “OpenAthens login” [you will briefly see an “OpenAthens Authentication Point” message].
• Your name should now be displayed at the top of the page.
• View article on the screen or select “Download PDF”.

• If it does not say “Hi, user” at the top of the page, click on “Log in”.
• Select “With Shibboleth or Open Athens”.
• Search for Canterbury Christ Church University in the list and then “Continue”.
• The refreshed screen should now say “Hi, user”.
• Click “PDF” or “Read Online”. 

• If it does not say “Access provided by Canterbury Christ Church University” at the top of the page, click on “Log in”.
• Click on the link beneath "login via your institution." Start typing Canterbury Christ Church University and select the University from the list as soon as it appears and log in.
• The refreshed screen should now say “Access provided by Canterbury Christ Church University” at the top.
• View the article on the screen or select PDF.

• If it does not say “Canterbury Christ Church University” near the top right corner, click on “Log in /Register”. In the “Log In” box, click on “Institutional Login”(bottom right)
• Select “OpenAthens”.
• The refreshed screen should now say “Access by – member@canterbury.ac.uk”
• Search for the article you want or go back to LibrarySearch where you initially found the article reference and click on “View Content” to navigate through.
• View the article on the screen or download a PDF.

For PC users, we recommend you use Google Chrome as your browser, as some online resources are not compatible with other browsers. Try the following steps:

1. Check that your computer browser will accept cookies. In Chrome, go to chrome://settings/content/cookies and ensure “Allow sites to save and read cookie data (recommended)” is activated.
2. Try clearing your browser history. In Chrome, go to chrome://settings/clearBrowserData, set the time range to “all time” and select to clear history, cookies and cached files.
3. Try signing into OpenAthens again and see if you can now access the e-resource you require.

If you still can’t access items:

1. Try resetting Chrome. Go to chrome://settings/reset, select “Restore settings to their original defaults” and follow the prompts.
2. Try signing into OpenAthens again and see if you can now access the e-resource you require.

Finally, if you still can’t, try using a different browser or try rebooting your pc (or use a different pc) and repeat the steps.

For PC users, most e-resources are downloaded as pdf files, viewable using Adobe Acrobat Reader. Please make sure that you have the latest version of this software which is available free from Adobe. 

For Mac users, please ensure that the default pdf viewing software on your Mac is set to Adobe Acrobat Reader and not to Preview (the default pdf viewer which comes with all new Macs).