Your wellbeing is important to us as we know if you are happy and healthy you will make the most of your time with us.

That’s why we offer a wide variety of confidential support and advice to help you out when you need it.

Top Tips:

You are never alone. If at any time while with us, you feel stressed, anxious, lonely or have money or housing worries, just ask for help - from our Student Support Advisers to our Chaplaincy, there is always someone there for you.
Managing your finances as a student can be a challenge, so why not ask our Student Support Advisers or Student Money Adviser to help you put together a budget plan. By understanding what money you have coming in and going out you can plan ahead and get peace of mind.
When life doesn’t go to plan and you’re experiencing issues perhaps with a housemate, flatmate, neighbour or landlord, then consider contacting our Student Mediation Service to help you work together and find a resolution.

Did you know?

Our friendly student support advisers offer confidential support and advice about personal, financial and housing matters. There are lots of different ways to contact the Student Support Team to suit your different needs:

Students can access 24/7 emotional support via our partners Spectrum.Life for immediate online, text and telephone support from qualified professionals. The free service is available 24/7, 365 days per year via:

Telephone: 0800 0318227
WhatsApp: Text “Hi” to 0741836 0780
Mobile App or web platform.

The Student Support Team also offer a range of face-to-face and online drop-ins.

Online daily drop-in via Blackboard	Monday - Friday	12 – 1 pm
Mental Wellbeing Team Face to Face drop-in AHg55, Augustine House	Monday - Friday	2 – 4 pm
Mental Wellbeing Team Face to Face drop-in Lg43, North Holmes Road	Thursday *Term time only	2 - 4pm
Mental Wellbeing Team Face to Face drop-in CCg03, Medway campus	Thursday *Term time only	1 – 2 pm
Student Support Face to Face drop-in AHg59, Augustine House	Monday - Friday	10.30am - 4.30pm
Accommodation Support Face to Face drop-in AHg59, Augustine House	Tuesday and Thursday *Term time only	2 - 4pm

You can also join the team at Chooseday Chill every Tuesday during term time from 5 - 7pm in Augustine House, or the Wellbeing Café every Thursday from 2 - 4.30pm in the Food Court at North Holmes Road, for an informal chat over tea and toast.

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