Visitor Guidance

We usually love having visitors on our campus, but due to COVID-19, we are temporarily restricting visitor access. Where possible please arrange to meet virtually. 

If your visit is essential, please:

  • Make sure that you have an appointment with a member of staff before you arrive on campus and that they have completed a Visitor Register Form.
  • If you feel unwell, please do not come to campus. You can check any COVID-19 symptoms using the NHS 111 Online service.
  • Do not come to campus if you should be self-isolating under government Covid advice
  • If you are clinically vulnerable or extremely vulnerable to COVID-19, consider and discuss with your host if you should come to campus

Please sign in at one of our main reception desks

  • Canterbury - Old Sessions House for main campus, Rochester House (professional services)Augustine House library
  • Medway – Rowan Williams Court
  • Tunbridge Wells – Lucy Fildes building

Otherwise, please meet your host or their representative at the entrance to one of the main University buildings, the online campus maps may be useful if navigating the campuses for the first time. 

COVID-Secure Campus

On campus you will need to:

  • Wear a face covering when indoors
  • Maintain social distancing
  • Follow any one-way systems or use designated queuing areas 
  • Wash your hands regularly and use hand sanitiser provided across buildings. 

Your host will advise you of any additional local guidance, and normal health and safety including emergency arrangements .

Some facilities on campus (such as the Chapel, Library and Food Court), require you to check in using the NHS Test & Trace app and the displayed QR codes. Manual registers are available for those who cannot access the app.

Travel to Campus

Our campuses are across Kent, but are easy to travel to by train, bus or car, and easy information including campus maps are here.

Where possible, we recommend sustainable modes of transport. If possible because of Coronavirus, please avoid busy times if using public transport.   Please be aware that, as city-centre Campuses, we have limited car parking. We have a small number of visitor spaces, and your host can request one. If none are available please use public car parks or public transport options

Data Management 

To help contain COVID-19 outbreaks, the University will assist the NHS Test & Trace Service in any way it can, as requested. We will, if asked, pass your name and contact details from the Visitor Registration Form to NHS Test & Trace. You may inform your University host if you prefer to opt out.

Data collected via the Visitor registration is managed under our Data Protection privacy notice. Your data is held in case there is need for us to be in contact in advance of, during and after your visit. Your records will be securely held for three years before being erased.



Visitor Registration 

CCCU staff sponsoring visitors on campus must complete the Visitor Register Form

Where possible, all face to face meetings should be avoided. Instead visits and meetings should occur via remote connection/working. For any essential visit to campus to go ahead, visitors must:

  • be covered by existing or new risk assessments
  • have discussed any additional mitigations required to keep them safe if they are clinically vulnerable or extremely vulnerable to COVID-19
  • be approved by your School or Department Head.
  • be booked in advance using the Visitor Register Form. The number of visitors allowed on-site at any one time is limited, and this may affect your registration approval.

Please try to arrange the visit to avoid peak seminar start and change over times.

The University host must ensure:

  • That onsite guidance on social distancing and hygiene measures have been explained to visitors before arrival, as well as the standard Health and Safety Emergency Information
  • That they or a representative meet the visitor at the designated point, or access cannot go ahead
  • The visitor wears a face covering at all times while inside University buildings
  • Visit times are limited to a specific time window, as agreed prior to the visit

Scheduling for essential services and contractor visits may be revised to reduce interaction and overlap between people on campus. Contractors have a separate procedure and Covid site induction, and require Permits to Work.

Records shall be maintained of all visitors, and contact details of visitors will be passed to NHS Test & Trace Service on request.


Connect with us

Last edited: 13/10/2020 08:05:00