We hope you’re never in an emergency situation, but it’s reassuring to know that support is available if you need it, both on and off-campus. 

If you or someone you know is at risk, don’t hesitate to the call the following:

  • If you feel your life is threatened and you need urgent support from the police or ambulance service, call the emergency services on 999.
  • For all other emergencies on campus, call Security on 01227 922111. 
  • Call 999 if you need an ambulance urgently.
  • Contact your GP within surgery hours for general health concerns – it’s a good idea to make a note of their phone number.
  •  For medical concerns where you can’t see a GP, or if you’re concerned about someone else’s health or welfare, call NHS Direct 24/7: on 111.
  • Contact the Samaritans on 116 123 - for confidential, emotional support 24/7 and if you’re feeling suicidal. (You can also visit the Canterbury branch. Usual hours 8am-8pm Monday to Saturday) or email jo@samaritans.org
  • For confidential emotional support and guidance. 24/7, call the Mental Health Matters Helpline on 0800 107 0160.  They also have details of local and national support services.
  • The 24/7 National Domestic Violence Helpline on 0808 2000 247 offers support, help and information for women experiencing domestic violence and abuse. 
  • The Men's Advice Line on 0808 801 0327 offers advice and support for men experiencing domestic violence and abuse. (Opening hours 9am-5pm Monday to Friday). 
  • The Student Wellbeing Advisers – a team of professionally trained advisers offering support, advice and guidance on a wide range of personal, financial and academic matters. 
  • The Mental Wellbeing Team - offering free, confidential support for a wide range of personal and emotional concerns that may be affecting your capacity to study and having an impact on your university experience. 
  • The Chaplaincy - providing a confidential listening service and a safe space where you can discuss your problems in a non-judgmental environment. 
Security (in an emergency)