If you don’t have access to your own laptop or PC, you can make use of our free iBorrow scheme.

We recommend that you have your own laptop computer as there will be lots of online resources, recorded lectures and activities for you to engage with, to support your independent learning, both on and off campus. Student Wellbeing offer a long-term laptop loan scheme for students who are unable to access the right IT equipment for them to digitally engage with their programme. Find out more about the long term laptop loan.

However, for your short term needs we have iBorrows. These are small, lightweight laptops that have the same full suite of software as the University PCs. We have 40 iBorrow laptops that can be borrowed from the Augustine House Library point for two weeks at a time.

To borrow:

  • You will need your smartcard and to have no outstanding fines or blocks on your library account to be able to use this service.
  • You can borrow an iBorrow for 14 days from the Library Point in Augustine House during staffed hours. You will need to book a Click and Collect slot for time you wish collect a laptop. Only 1 iBorrow can be issued per student.
  • Where possible you will be issued with a carry-case, power supply and cable, a USB mouse and an information sheet. You will be responsible for all the items loaned.
  • This loan is additional to your overall loan allowance, e.g. if your loan allowance is 20 items, it would be 20 books plus 1 iBorrow.
  • iBorrows are not reservable.

To return:

  • iBorrows can be returned at the Library Point during staffed hours only. You will need to book a return slot and email library.canterbury@canterbury.ac.uk with details of your appointment.
  • iBorrows cannot be returned via the self-service machines or returns chute. You will be liable for any loss or damage caused by not returning them at the Library Point.
  • In accordance with our current government guidelines, all our laptops will be safely stored for 72 hours between users to mitigate coronavirus transmission.
  • The iBorrow will not be automatically renewed at the end of the loan period and should be returned after 14 days. If you don’t return the laptop and its accessories by its due date, there will be a fine of £5 per day or part of a day.
  • The maximum fine per laptop is £70. If you fail to return the laptop and its accessories within 14 days after the due date, you will be charged a replacement fee of £600.
  • Where appropriate, an appeal against a fine may be made using the Library Fine Appeal procedure.
  • You can use the iBorrow in Augustine House, on campus or home. It will be for your personal use only, and you cannot borrow it on behalf of a friend, or use it for work which is not educational or personal in nature.
  • You will need to login to the laptop and allow OneDrive to synchronize before removing it from Augustine House. Right click on the blue cloud in the bottom right hand corner to check that everything has synchronised. You can then log off and take the laptop home.
  • Borrowable Laptops automatically connect to the Eduroam Wi-Fi network when in a CCCU campus building. When you take the laptop home you will be able to connect it to your own broadband service.
  • Software available includes:
    • Microsoft Office 365 (Word, Excel, PowerPoint, Outlook),
    • OneDrive,
    • Google Chrome, Microsoft Edge, Internet Explorer.
    • Write and Cite
    • VLC Player
  • To ensure the laptops remain secure for the next user you won’t be able to install additional software to the laptop.
  • On Campus you’ll be able to print in the normal way but away from campus you can use the University iPrint service.
  • You can save files in the same way you’d use a University PC, if you save a document to your desktop this will actually be stored in your OneDrive which will be available from any other PC when connected to the Internet.
  • It must not be taken out of the UK.
  • Full guidance notes are provided with the device.
  • While we test and maintain all loan equipment, we recommend that you check the laptop on borrowing to ensure it’s working properly. You should report any issues to us immediately, to avoid being held responsible for any problems.
  • You will be liable for any loss or damage to the iBorrow. Loss or damage to the laptop or accessories will result in charges for repair (this may be up to £200) or replacement costs (£600 for the laptop; £20 for the power supply; £10 for the carry case, £10 for the lost mouse). We will ask one of our CCCU authorized repair agents to generate a quote for the cost of the repairs.
  • You are responsible for the safety and security of the laptop and accessories whilst the machine is on loan to you. Please do not leave it unattended, keep it clean and avoid food and drink spillage. You will be responsible for any misuse of a laptop whilst it is on loan to you. Please read the relevant IT policies.
  • The University is not responsible for loss of any data. caused by software, hardware, battery failure or computer viruses.

iBorrows and laptop enquiries

If you have a laptop-related enquiry please contact the IT Hub in Augustine House via:

  • Email: it-service@canterbury.ac.uk (9am to 5pm weekdays)
  • Telephone: 01227 922626 (9am to 5pm weekdays)
  • In Person: IT Hub AH (9am to 5pm weekdays & 10am to 4pm weekends)

If you are worried about accessing essential IT equipment to support your studies please contact studentwellbeing@canterbury.ac.uk for advice and support. The University has an IT loan and grant scheme in place to help students, who due to financial constraints, are having difficulty purchasing the IT equipment they need.