If you’re undertaking research or other extended studies, you can borrow items from other libraries using the document delivery service.
The document delivery service allows you to request items from other libraries as long as they aren’t available through LibrarySearch. Due to COVID-19 most libraries are unable to provide physical items but we are still having success fulfilling requests for journal articles, book chapters and other items that can be supplied in a digital format.
The exception is the British Library who have restarted their supply of physical items. In the past the British Library have been able to supply around 50% of the books requested through the Document Delivery service. As one of the few Libraries who are supplying physical document delivery items, we expect the demands upon them to be high and the service to have some unavoidable delays.
Your item(s) can take 3-4 weeks or more to arrive, so plan ahead if you can. If you need an update on your request, please contact the document delivery team.
At the moment, charges for the document delivery service have been removed until 22 January 2021. Please note there are still limits on the number of document delivery requests you can make.
Students can request up to 4 items per academic year. This is extended to 15 items in your final year. The service usually costs £2.00 per request but it’s currently free until 22 January 2021.
You can request up to 25 items (for taught MA/MSc courses) or 50 items (for research MPhil/PhD) per academic year.
The document delivery service is usually free but if you request an item for research of a commercial nature, you must include this information when placing your request as there may be an additional charge.
Log in to LibrarySearch, click the Document Delivery Request link and follow the on-screen instructions.
Before making a request, please check LibrarySearch to make sure the item isn’t held in one of the University libraries. Check whether the item is freely available online using a search engine, such as Google Scholar.
If you have any queries relating to the document delivery service, please contact the document delivery team.
Articles and chapters from the British Library will be supplied in digital format where available (unless you specifically request a printed copy). Once the document is supplied, you’ll receive an email with the link to the document. You’ll also need to register with the British Library On Demand service to view the document more detailed instructions for registering and opening digital items are included with the email.
Physical items will need to be collected from the Library Point. You will need to make a Browse and Borrow booking for the time you wish to collect the item. Please ensure that booking is during a time the Library Point is staffed.
If the item you have requested is reference only, please book a Click and Study slot so you have time to consult the item at a study space.
If you’re borrowing a thesis from another library, an additional copyright declaration may need be signed at this stage.
To return a document delivery item you will need to book a Browse and Borrow slot at your home library. You will need to return the item at the Library Point, please ensure that booking is during a time the Library Point is staffed.
If an item you’ve borrowed is lost, damaged or not returned, the lending library will levy a charge payable by you. This may include replacement costs and administration fees.
The librarians have always been so friendly and helpful. They are the backbone of our campus and even remember our names! They always go the extra mile to help you get hold of resources, such as arranging inter-library loans (document delivery)Jenny BarnesDoctorate in Clinical Psychology (Salomons Institute)
You’ll find lots of digital and print resources in the library. From e-books, online journals and video streaming platforms to research material, digital newspapers, print books and more.