Every Christ Church student is provided with an account that gives access to a wide range of digital services.
Your username will look something like email@example.com and can be used to do a number of things, including:
It is important that you never share your password with anyone, including friends, partners, children or guests who come to visit you on campus, and no-one at the University will have a need to ask you for your password.
You can re-set your password through the Microsoft login screen, using the 'Can't access your account?' link. If you have any further problems with your account, you can ask for help via the firstname.lastname@example.org.
When creating a new password, you should avoid using any data that can be easily guessed, such as family names or your date of birth.
You should also try to mix in capital letters, and include numbers and special characters to add to your security. You could, for example, consider using numbers to replace certain letters or phrases in your password (4 instead of ‘for’, 3 instead of ‘E’, 0 instead of ‘O’).
One really good tip is to form your password out of a sentence that only you will remember. This can be anything from a common phrase to a life event that means something specific to you.
If you feel you must write down your password, never write down the password itself, but rather a hint that will trigger your memory. So for example, the word ‘gig’ might remind you of your password AC02jun16, and the word ‘work’ might remind you that Il2w4IT@C3u.
Here are our top tips on how to keep your information safe.
We also have Social Media Guidelines to help protect and support students who contribute to and engage with social media.
While we take every step possible to filter out spam and other suspect communications, sometimes scam emails do slip through the net. Things to look out for include:
We recommend that you always treat emails with a degree of caution – especially when they ask for personal information and look like they come from an official source.
Remember, no legitimate organisation, be it your bank, Studnet Finance Company or the University will ask for personal details such as your username and password by email. If you are ever unsure about such a request, contact the organisation directly via trusted channels such as a customer service line, or the official website.
If you are unsure about any email you have received, or about anything relating to online security, then please contact the i-zone.
As part of your registration, you’ll be given a computing account so you can access your canterbury.ac.uk email address, personalised calendar, tasks and contacts.
At Christ Church, we believe all students have the right to live and study in a safe and supportive environment.