You need a valid ticket for the event that must be produced in order to attend. Risk assessments have been carried out for guided tours. Purchasing a ticket affirms taking personal responsibility, for your safety. Canterbury Christ Church University, nor those leading the tours can be held responsible for any injury. Venue management reserve the right to refuse admission. Please don’t be offended if the venue manager asks to look in your bag – to ensure everyone’s safety there may have to be occasional searches. Only if the event is cancelled will we refund your ticket. Reselling this ticket for profit or commercial gain makes it void. We are not obliged to refund your money or exchange tickets if the event is altered at short notice. If anything hinders your enjoyment you should complain to the Management promptly. If you have any objection to being recorded or filmed please contact the Management. We cannot be held responsible if your personal property is lost or damaged. The unauthorised use of any visual or audio recording equipment is strictly forbidden. Certain venues have additional terms and conditions and these also apply.