Director of Planning and Academic Administration
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Before joining Christ Church in 2017, I was Director of Student and Academic Services at Edinburgh Napier University, where I led student-facing services from initial enquiry through to graduation and beyond.
During my 12 years in this role, I led many large-scale and complex improvement programmes, including changes to the University’s academic year, and restructuring exercises which resulted in significant improvements to services.
I also planned sponsored, and secured, the long-term sustainability of a £2.7m Graduate Employability Project funded by the Scottish Funding Council.
Until 2004, I spent 11 years at Oxford Brookes University, where I provided leadership to the Strategic Planning Group to achieve an integrated approach to strategic planning, market research, UK student recruitment, widening participation, reception services, enquiry management, partnership development and international affairs.
I am passionate about seeing things from a student perspective, about the professionalism of staff and about getting our student data, systems and processes right.
I’m also interested in the effective management of organisational change and I chose this as the subject of my MSc dissertation.
I am an active member of the UK's Academic Registrars Council and serve on the national ARC Executive as the professional development lead.
As the Director of Planning and Academic Administration, I am the strategic lead for all aspects of planning and academic administration. The new Directorate brings together colleagues from the Student Number Planning and Reporting and Academic Administration teams, working closely with the newly appointed Directors of Faculty Operations.
In my role, I am responsible for aligning core functions to the University’s strategic ambitions, including:
- strategic and statutory planning
- management information and reporting
- academic administration
- student record systems
- student-related processes, such as assessment and examinations, graduations and timetabling.
What are your current priorities?
As well as delivering core administrative services to students and staff, my Directorate has a critical role to play in successfully leading and supporting key University strategic change projects including:
- a new student record system
- the academic journey project
- student attendance monitoring
- management information reporting
- a review of our academic administrative processes.
What inspires you about Christ Church?
Since joining Canterbury Christ Church, I’ve been greatly impressed by the strong sense of community and the vibrancy across our campuses, and I am excited and inspired by our ambitions for the future.
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