The ethos of Canterbury Christ Church University's mediation clinic is to deliver a quality, professional dispute resolution service to support local needs. We provide services that cover commercial and workplace disputes as well as issues students might face, and can help clients avoid costly legal action.

Please explore the tabs below to find out more about how mediation works, and the mediation services we offer. 

Mediation is a voluntary, confidential and empowering process where parties to a dispute can resolve their differences in a structured, yet informal, setting, with the guidance of an impartial mediator who does not take sides.

The whole process is completely confidential and is much quicker and cheaper than going to court.

Benefits of Mediation

  • Less costly than litigation.
  • Quicker than litigation.
  • More informal.
  • No win-lose.
  • Helps maintain relationships.
  • Outcome agreed together.

Next steps

If you think mediation might help you, then the next step is to contact us and tell us a little about your dispute. You can contact us in a number of different ways. Send us an e-mail at: We will respond to your enquiry as swiftly as possible.

Data collected by the Mediation Clinic from your initial enquiry and throughout the mediation process, in various formats, as possible commencement and ongoing service provision to you is processed, by staff and associates of the Mediation Clinic, under the requirements of the General Data Protection Regulation 2018 and Data Protection Act 2018, in accordance with the associated University Privacy Notice. Please do ask us at the Clinic for a printed copy of the University Data Protection policy if this is a format you would prefer.

Once we have discussed your needs, and explained the mediation process to you, the next step will be to contact the other party in the dispute. We will only ever do this on your say so. Once they have also agreed to attend a suitable date for a meeting (s) will then be organised.

Contact the Mediation Clinic

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