The health, safety and wellbeing of our students, staff and the local community is our absolute priority

We recognise that our University community is part of a wider local community that surrounds our campuses and that we all have a responsibility to ensure the safety of ourselves, our friends, colleagues and neighbours.

We would like to reassure everyone we are committed to creating a safe and secure environment to protect all our communities. We continue to work with our community partners and public health bodies, the NHS and regional and national government to put Covid-19 safety measures, guidance and regulations in place across our campuses.

A huge number of staff have been working hard over the summer to adapt our campuses and activities so that they are in line with government guidelines and we will continue to review local and national guidance and adjust our approach accordingly.

Campus health and safety

Following months of detailed planning and careful assessments across all our campuses, some of the measures introduced for the start of the new academic year include:

  • buildings and facilities assessment, with safety measures introduced throughout
  • signage has been installed which follows the latest Government guidelines, to ensure staff, students and visitors can move safely around our campuses 
  • room capacity limits in place across all our campuses to support social distancing
  • careful timetabling and use of learning and teaching rooms, to limit the numbers of students and staff on campus at any one time
  • requirement for face coverings in all University buildings – including the provision of face visors for learning, teaching and all student-facing staff 
  • introduction of hand sanitisers across our all campuses
  • increased cleaning regimes, including in University accommodation
  • staggered arrival times in University accommodation
  • protective screens at catering outlets, receptions and support desks
  • welcome ambassadors in key locations to support wayfinding, familiarisation and social distancing
  • regular communications with staff and students on how our first semester will be delivered, including Q&A sessions, familiarisation videos, and updating resources such as interactive campus maps and signage for the start of the academic year.
  • temporary restriction of public access to our Canterbury Campus: students, staff and permitted visitors only.

Test and Trace

The University is supporting the NHS Test and Trace Service by asking students and staff to check-in every time they see a Test and Trace sign at key locations around campus. Students and staff will check-in on our app by scanning the different QR codes at each location, while all visitors will need to check-in via a separate online form.

This will help support NHS Test and Trace in identifying and informing individuals of potential Covid-19 risks. For more information visit our Coronavirus advice and guidance webpages.

Local Testing Sites

The University is working with Kent County Council to open a local testing site on our North Holmes Road Campus. There are local testing sites on the Universities of Medway campus at Chatham Maritime and at the University of Kent’s Canterbury Campus.  All of these sites are for students, staff and the local community, which will be a key part of the strategy of early identification of cases, to enable prevention of onward transmission. 

Students in the community

We all have a personal responsibility to follow the University as well as Government guidance on Covid-19, and students will need to protect themselves to help protect others in communities within which they live, work and study.

We are in regular communication with our students on the current government guidelines, encouraging positive community behaviour and making sure that we all stay safe and look after others in light of Covid-19, as well as reminding them of the University’s Code of Conduct and Student Disciplinary Procedure.


As part of our communications to students, we are operating a Good Neighbour campaign, in which we encourage students to recognise and embrace their responsibility to the community and the role they can play in keeping everyone safe.

This includes:

  • Keeping informed on government guidelines and acting accordingly
  • Showing consideration for neighbours
  • Keeping the community clean and tidy
  • Socialising safely
  • Giving back to the local community through volunteering

Many students will have formed new households when moving into both University and private accommodation. We are encouraging students to take responsibility for each other and the communities they live in by observing social distancing outside of households, maintaining good hygiene practice, implementing cleaning rotas within their accommodation, and strictly adhering to government protocol around contact tracing and self-isolation.

As in previous years, our Street Marshal scheme will have a regular presence on  Wednesdays, Fridays  and Saturdays in residential areas. This has been brought in earlier than usual to provide a reassuring presence for the students returning to their residences on and off campus and the local community, and we will continue to carefully monitor their reports to us. We also continue to work with other community partners through the HE/FE Community (strategic) Group, which includes representatives from local authorities, the Police and landlords.  

The University has a Student Code of Conduct and Unacceptable Behaviour Policy that sets out the behaviour we expect, helps protect our communities against inappropriate behaviour, and explains the possible disciplinary action that could be taken. This applies to conduct on and off campus and applies in situations where students display disruptive behaviour in the community or significantly/deliberately break government Covid-19 guidelines.


Key contacts

Canterbury Christ Church University e: or t: 01227 923475

University of Kent e: or t: 01227 816156

Police: Call 101 to report non-emergency incidents and 999 for emergencies.

Canterbury City Council’s Environmental Health Team: To report a problem with noise, neighbours or nuisance, e: or t: 01227 862202 




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Last edited: 16/09/2020 09:06:00