Student Privacy Notice

This is a summary of our full Student Privacy Notice. Read the full Student Privacy Notice.

What personal information do we collect about you and how do we collect it?

As soon as you contact us, including through UCAS, we create a record in your name. We begin to collect other personal information about you such as your contact information (telephone numbers, emails and addresses) and your personal characteristic, including age, gender, ethnicity, health and disabilities. During your time studying with us, we add information to your record about your study and your contact with us. 

We collect information about your participation in learning and assessment activities, attendance, and your use of our virtual learning environment (Blackboard).

How do we use your personal data?

We collect and process a broad range of your personal data to deliver our services and support you. We use this personal data to manage our operations effectively, and to meet our legal requirements. 

We have a commitment to the data protection principles of good practice for handling information. We hold personal information securely. We will only transfer data within the University on a ‘need-to-know’ basis. We do this to provide educational, support and other services to you.

We use your data to improve the wider student experience, and the quality of teaching and learning. We may contact you to carry out research to do with the student experience. We may use an external agency to do the research on our behalf.

We use your equal opportunities data (which is called special category data) you provide to us for monitoring purposes. We use this data to ensure we take account of the views of students with specific protected characteristics. We may provide specific support to student groups with shared characteristics. We may use this data to identify if you need support and to provide you with relevant opportunities. We use information about any disabilities and special requirements you tell us about. This is to make reasonable adjustments and other provisions for your study. 

Who do we share your personal data with? 

We sometimes use external service providers to carry out activities for us, for instance to arrange events and carry out surveys. If so, they may process your personal information. They do this processing under contract with us. These contracts contain confidentiality obligations.  

We share some information with Canterbury Christ Church Students’ Union (CCCU). This is because you automatically become a member when you register to study with us. You can ask us not to share this information.

We share data with organisations where we have legal or regulatory requirements. We also share your data with the Higher Education Statistics Agency (HESA). We also share your data to invite you to participate in surveys commissioned by the Office for Students (OfS), which contractors may carry out on its behalf. 

How long do we keep your personal data?

We only keep data for as long as is necessary. We keep academic transcript data for ever. This is so we can provide references and verify your study with us. You can read about how long we keep your information in our Student Data Retention Policy. This is part of the full Student Privacy Notice.  

How can I access the information you hold about me and what other rights do I have? 

You can email us to request a copy of the personal data we hold about you. You can ask as to correct your data if it is incorrect. In certain circumstances, you can object to our use of your data, or ask us to restrict use of the data or erase it. Sometimes you might be able to ask us for a copy of the data you gave us in a structured electronic format. 

You can contact us by using this email: dp.officer@canterbury.ac.uk 

 

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Last edited: 25/05/2018 09:15:00