Student Health & Wellbeing

Student Procedures


 Click on the links below to access the University's policies, procedures and guidance.

The Office of the Independent Adjudicator for Higher Education
and Student Procedures

If all the University’s internal procedures have been completed and you are not satisfied with the way the University has dealt with your complaint, you may ask the Office of the Independent Adjudicator for Higher Education (OIA) to look into the matter. The University is a member of this Scheme.

You should note that you must complete all the University processes first, before you are able to take your complaint to the OIA.

You can find out about the OIA from their website - http://www.oiahe.org.uk

The OIA contact details are as follows:

OIA
Third Floor
Kings Reach
38-50 Kings Road
READING
RG1 3AA

Telephone Helpdesk: 0118 959 9813

(Calls to and from the OIA may be monitored or recorded for quality control and training reasons.)

Fax: 0118 955 9099
Email: enquiries@oiahe.org.uk


 
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