Student Support, Health and Wellbeing

International Student Advice

International Student Adviser (ISA)
Laura Spencer (ISA) is able to offer advice and guidance on immigration and welfare matters to prospective and current students (EEA and overseas) and their immediate dependants.

The Service Offered
Advice is offered free of charge and without discrimination. The ISA operates within the Code of Ethics for those advising international students devised by UKCISA: the UK Council for International Student Affairs and the Association of International Student Advisers.

Topics on which the ISA can advise include:

Immigration procedures for entry to the UK as a student
How to renew your student visa/extend your leave to remain in the UK
How to complete form Tier 4 (General) Student
UKBA’s Points Based System
• Important things to do on arrival in the UK
• Opening a UK bank account
• Dependants of students
• Suspending your studies / withdrawing from Canterbury Christ Church University
• Travelling abroad during your studies (visas for overseas - including to mainland Europe)
• Healthcare
• Working during your studies
• Working after your studies
• Lost passports and ID cards
• Police Registration procedures
• Council Tax
Money problems
• Private-sector housing

Much more information, written specifically for international students, can be found on the International Students’ CLIC Learn.  ALL international students should look at this regularly as it contains advice, guidance, details of workshops and top tips for enjoying life in Canterbury.  Everyone can access CLIC Learn via the Student Support tab.

The ISA is unable to advise on matters relating to asylum, but will help identify appropriate sources of help.

Immigration advice and services are regulated by the Office of the Immigration Services Commissioner (OISC). Anyone giving immigration advice must comply with the OISC Code of Standards (and with the Commissioner’s Rules if they are authorised by registration).

It is a criminal offence for anyone to provide immigration advice or services unless authorised to do so.

Laura Spencer Contact the ISA
Laura Spencer
For enquires please contact the i-zone helpdesk on 01227 782222 or by emailing