Student Support, Health and Wellbeing

Student Financial Support 


The Student Financial Support Administrators are located in Augustine House.  They provide the information available on these web pages and offer drop-in sessions for quick queries.  For more complex enquiries they offer appointments, these can be booked by contacting the i-zone in the first instance - you can do this by telephoning 01227 782222 or by emailing  The Student Financial Support Administrators offer advice on financial matters to current and prospective students, particularly for their possible eligibility for various strands of funding.

In addition the Student Financial Support Administrators administer the Access to Learning Fund for current registered students who are experiencing financial difficulties.


The new student finance services for England, Wales and Northern Ireland are now open. 



Northern Ireland    

(Note: Applications for Scottish students via SAAS will open in early April 2013)

Application deadlines
Please ensure an application is submitted before the deadline to ensure that their funding is in place for the start of the term. The deadlines are:
SF England
         New students 31 May 2013
         Continuing students 28 June 2013
SF Wales
         New students 19 April 2013
         Continuing students 31 May 2013
 Northern Ireland
         New students 12 April 2013
         Continuing students 14 June 2013

Student Finance England - tools and resources for practitioners
There are a range of resources available for you to download and order to help students apply for student finance. You can find these resources on our practitioners' website.

Student Information Service (SIS)
Student applications for funding for AY 13/14 once approved, will appear within 24 hours in the Student Information Service (SIS) on the HE Portal. The updated Student Information Service User Guide and Service Definition document for AY 13/14 can be accessed via the link below.


Making an appointment

For information on how to make an appointment and the times for the drop-in sessions follow the 'contact-us' link in the left hand menu.

Students and Income Tax

HM Revenue and Customs has prepared documents on taxation for students, as well as some Top Tips for explaining about tax.  Click on the links below to access this information:

Financial Support Questionnaire

Please find the time to give us feedback - either on the information from our web pages, from an appointment or from our email support.  Follow the link on the left hand menu to fill out our feedback questionnaire.  This will help us improve our services in the future.  Many thanks.