Human Resources and Organisational Development

Employee Assistance Service

The University provides a confidential telephone counselling service to all staff members and their families.

Employees can speak to a professionally trained counsellor, who will listen and try to help by clarifying difficulties, explore choices or provide support.

The service is free, operates over 24 hours and is available by calling

0117-  934 - 2121

Please inform the operator that you are an employee of CCCU and provide the following reference number:

NHE -17CA070013- 00

Should you have any queries about this service, please contact the Employee Relations Team.