CIS delivers a range of services at Canterbury Christ Church University. This area details the services we provide and the service levels the business can expect. The responsibilities of both CIS and the University are identified to enable these services to be delivered effectively.
Our full catalogue details the User facing Services that are available to the University and supported by the CIS Department
Requests to change services or the introduction of new services can be submitted directly to CIS. Significant changes or additions must be captured and reviewed as part of the annual Business Planning Process and must first be approved by the SMT and will then be subject to budget.
Smaller changes can be requested using the CIS Change Management process which can be triggered by a Request for Change (RFC) form. For further information or clarity on processes in CIS, contact a member of the CIS Management Team